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HR Representative/Case Manager Resume Example

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HR REPRESENTATIVE/CASE MANAGER
Professional Summary
To secure responsible position that will challenge my abilities allowing me to fully utilize my problem solving, organizational, customer service and communication skills. Highly motivated [Job Title] with extensive experience in compensation, benefits, HR policy development, payroll and salary surveys. [Job Title] who adapts well to change and possesses extensive expert knowledge of human resources employment process within a variety of industries. [Job Title] focused on improving productivity, increasing efficiency and enhancing quality. Consistently exceeds goals for staffing and retention. Highly effective Recruiter who promotes positive and productive environments. Remains calm and collected in high stress environments. Senior Recruiter versed in the strategic planning and execution of recruiting efforts. Collaborates well with human resources staff and hiring managers at all levels. Motivated Recruiter with more than [Number] years of experience in interviewing, candidate generation, screening resumes, sourcing and prospecting. Human Resources Recruiter accomplished in sourcing, screening, qualifying and closing candidates, as well as coordinating interviews and follow up.
Skills
  • Human resource laws expert
  • Employment laws and practices
  • Highly organized
  • Good judgment
  • Time management
  • Pre-screening candidates
  • Workforce planning
  • Human resources policies
  • Employee handbook development
  • Extensive knowledge of FMLA
  • MS Office proficiency
  • Safety training
  • Job fairs planning
Interests
Full Time Employment 40 Hours Per Week Available for Travel Veterans Preference 10 Points Compensable Disability Preference Claimed Dates of Active Duty - Military 7/19/1982-9/30/2003 (Honorably Retired)
Work History
HR Representative/Case Manager, 06/2007 to Current
PRIDE Industries – Virginia Beach, Virginia
  • Under minimum supervision develops, recommends and implements strategies, programs, policies and systems to promote the achievement of Strategic Information Resources' business plans and objectives through its employees.
  • Manages and administers all company human resources functions, including recruitment, benefits, performance assessment, training, employee relations, systems, record-keeping and compliance with all applicable federal and state regulations.
  • Audits and ensures ongoing effectiveness of programs and policies.
  • Integrates company's overall human resources strategy, policies and programs with the organization's business goals and objectives.
  • Recommends, implements, evaluates and suggests revisions to policies as needed.
  • Works as a partner with the management team to assure that the company has state-of-the-art human resources capability.
  • Assures that policies are responsive to the needs of the organization by involving and coordinating inter-departmental input.
  • Manages the recruitment and selection process, including internal and external posting and advertising, applicant tracking and screening, record-keeping.
  • Participates in organizational staffing and forecast plans.
  • Maintain relationships with external recruitment sources.
  • Conducts exit interviews and communicates information to appropriate management for required follow-up.
  • Plays advisory role to all managers and supervisors in all areas involving employees, including recruitment and selection, career development and promotion activity, compensation decisions, disciplinary situations and terminations.
  • Provides confidential employee counseling as needed.
  • Directs, administers and evaluates the effectives of compensation programs.
  • Identifying and monitoring issues that affect employee morale and provide feedback to appropriate levels of management to find solutions to increase retention.
  • Managing employee orientation and compensation programs to increase policy and benefits awareness.
  • Addressed all employee harassment allegations, work complaints and other concerns.
  • Supported management in developing and implementing personnel policies and procedures.
  • Conducted exit interviews and verified that employment termination paperwork was completed.
  • Hired employees and initiated the new hire paperwork process.
  • Explained all of the human resources policies, procedures, laws, standards and regulations to each employee.
  • Developed and facilitated job recruitment fairs.
  • Tracked key dates and deadlines and maintained specific personnel lists.
  • Coordinated meetings, developed meeting content and presented all human resources law updates.
  • Led the creation of recruiting plans for all open positions.
  • Developed salary proposals for new recruits.
  • Posted positions through approved recruitment channels.
  • Networked with industry contacts, association memberships and associates.
  • Pre-screened all resumes prior to sending them to corporate hiring managers for consideration.
  • Screened all applicants based on their qualifications and background.
  • Converted employee status from temporary to permanent.
  • Assisted the diversity recruiter in complying with all corporate policies.
  • Created and completed personnel action forms for all hires, terminations, title changes and terminations.
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
  • Addressed all employee harassment allegations, work complaints and other concerns.
  • Conducted exit interviews and verified that employment termination paperwork was completed.
  • Supported management in developing and implementing personnel policies and procedures.
  • Hired employees and initiated the new hire paperwork process.
  • Explained all of the human resources policies, procedures, laws, standards and regulations to each employee.
  • Developed and facilitated job recruitment fairs.
  • Organized new employee orientation schedules for all new hires.
  • Tracked key dates and deadlines and maintained specific personnel lists.
  • Coordinated meetings, developed meeting content and presented all human resources law updates.
  • Promptly corresponded with all applicants and coordinated and conducted interviews.
  • Led the creation of recruiting plans for all open positions.
  • Developed salary proposals for new recruits.
  • Made salary adjustments and managed contract renewals and promotions.
  • Posted positions through approved recruitment channels.
  • Networked with industry contacts, association memberships and associates.
  • Pre-screened all resumes prior to sending them to corporate hiring managers for consideration.
  • Facilitated all new employee orientations to foster a positive team attitude.
  • Screened all applicants based on their qualifications and background.
  • Supported the annual [Program Name] program by preparing worksheets, communication materials and coordinating meetings.
  • Converted employee status from temporary to permanent.
  • Researched and prepared a new termination of employment policy.
  • Partnered with local organizations and universities for engagement and interest in jobs offered in their community.
  • Assisted the diversity recruiter in complying with all corporate policies.
  • Created and completed personnel action forms for all hires, terminations, title changes and terminations.
  • Specifically assigned to the [Department Name] department for the recruitment of up to [Number] requisitions.
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
Senior Human Resources Representative, 10/2005 to 06/2007
General Dynamics Electric Boat – Groton, CT
  • In this position, as a senior Human Resources representative at an industrial marine site with over 500 employees, administering human resources policies and procedures that cover several functional areas.
  • Collect and analyzes HR data, and make recommendations to management.
  • Prepare internal employee communications regarding compensation, benefits, and company policies.
  • Resolve problems in employee benefits, classification, labor relations, compensation, employee reduction, corrective actions, dispute resolution, investigations, security, and contract employee matters.
  • Extensive staffing experiences, information systems management, recruit, interview, and select employees to fill vacant positions.
  • Maintain files and personnel transactions, such as hires, promotions, transfers, retention, and terminations.
  • Serve as acting manager on an interim, as-needed basis.
  • Specifically assigned to the [Department Name] department for the recruitment of up to [Number] requisitions.
  • Addressed all employee harassment allegations, work complaints and other concerns.
  • Conducted exit interviews and verified that employment termination paperwork was completed.
  • Supported management in developing and implementing personnel policies and procedures.
  • Hired employees and initiated the new hire paperwork process.
  • Explained all of the human resources policies, procedures, laws, standards and regulations to each employee.
  • Developed and facilitated job recruitment fairs.
  • Organized new employee orientation schedules for all new hires.
  • Tracked key dates and deadlines and maintained specific personnel lists.
  • Coordinated meetings, developed meeting content and presented all human resources law updates.
  • Promptly corresponded with all applicants and coordinated and conducted interviews.
  • Led the creation of recruiting plans for all open positions.
  • Developed salary proposals for new recruits.
  • Made salary adjustments and managed contract renewals and promotions.
  • Posted positions through approved recruitment channels.
  • Pre-screened all resumes prior to sending them to corporate hiring managers for consideration.
  • Facilitated all new employee orientations to foster a positive team attitude.
  • Screened all applicants based on their qualifications and background.
  • Converted employee status from temporary to permanent.
  • Researched and prepared a new termination of employment policy.
  • Assisted the diversity recruiter in complying with all corporate policies.
  • Created and completed personnel action forms for all hires, terminations, title changes and terminations.
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
  • Addressed all employee harassment allegations, work complaints and other concerns.
  • Conducted exit interviews and verified that employment termination paperwork was completed.
  • Supported management in developing and implementing personnel policies and procedures.
  • Hired employees and initiated the new hire paperwork process.
  • Explained all of the human resources policies, procedures, laws, standards and regulations to each employee.
  • Organized new employee orientation schedules for all new hires.
  • Tracked key dates and deadlines and maintained specific personnel lists.
  • Coordinated meetings, developed meeting content and presented all human resources law updates.
  • Promptly corresponded with all applicants and coordinated and conducted interviews.
  • Led the creation of recruiting plans for all open positions.
  • Developed salary proposals for new recruits.
  • Made salary adjustments and managed contract renewals and promotions.
  • Posted positions through approved recruitment channels.
  • Pre-screened all resumes prior to sending them to corporate hiring managers for consideration.
  • Screened all applicants based on their qualifications and background.
  • Facilitated all new employee orientations to foster a positive team attitude.
  • Converted employee status from temporary to permanent.
  • Partnered with local organizations and universities for engagement and interest in jobs offered in their community.
  • Assisted the diversity recruiter in complying with all corporate policies.
  • Created and completed personnel action forms for all hires, terminations, title changes and terminations.
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
Navy Career Counselor/Career Information Management, 07/1999 to 09/2003
United States Navy – Norfolk, Virginia
  • Provided assistance commands in organizing and implementing an aggressive enlisted career information program.
  • Evaluated enlisted career information program within own command and/or subordinate commands as applicable.
  • Supervised and coordinated interviews and counseling efforts for over 1200 enlisted personnel.
  • Counseled individuals and conducted presentations to civic groups, naval personnel and their family members on the advantages of career opportunities and professional development in the Navy.
  • Served as Transition Assistance Program Manager providing counseling on veteran benefits and relocation programs.
  • Supported management in developing and implementing personnel policies and procedures.
  • Explained all of the human resources policies, procedures, laws, standards and regulations to each employee.
  • Tracked key dates and deadlines and maintained specific personnel lists.
  • Supported management in developing and implementing personnel policies and procedures.
  • Explained all of the human resources policies, procedures, laws, standards and regulations to each employee.
  • Tracked key dates and deadlines and maintained specific personnel lists.
  • Coordinated meetings, developed meeting content and presented all human resources law updates.
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
Education
MBA: Business, May 2009
Saint Leo University - Norfolk, Virginia
  • Coursework in Job Analysis, Documentation and Evaluation
Bachelor of Arts: Human Resources Management, May 2004
Saint Leo University - Norfolk, Virginia
  • Coursework in Employment Act 1955 and Regulations
  • Coursework in Job Analysis, Documentation and Evaluation
Apprenticeship Certificate : Counseling, July 2001
Department of Defense Apprenticeship Program - Norfolk, Virginia

Dept. of Labor and State of Virginia, Apprenticeship Certificate in Counseling

Additional Training: Ultimate Software Human Capital Management- UltiPro automatically tracks all HR-related information about your employees, including Personal Information, Employment history, Performance, job, and compensation information, Benefits information, Talent management data.

Courses 080 : Company Configuration , 2015
UltiUniversity - Florida

081 Taxes & Exemptions : Business Rules, 2015
UltiUniversity - Florida
Affiliations
Kappa Epilson Psi Military Sorority Incorporated
Additional Information
  • Employment Availability: Full Time Employment 40 Hours Per Week Available for Travel Veterans Preference 10 Points Compensable Disability Preference Claimed Dates of Active Duty - Military 7/19/1982-9/30/2003 (Honorably Retired)
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Resume Overview

Companies Worked For:

  • PRIDE Industries
  • General Dynamics Electric Boat
  • United States Navy

School Attended

  • Saint Leo University
  • Department of Defense Apprenticeship Program
  • UltiUniversity

Job Titles Held:

  • HR Representative/Case Manager
  • Senior Human Resources Representative
  • Navy Career Counselor/Career Information Management

Degrees

  • MBA : Business , May 2009
    Bachelor of Arts : Human Resources Management , May 2004
    Apprenticeship Certificate : Counseling , July 2001
    Courses 080 : Company Configuration , 2015
    081 Taxes & Exemptions : Business Rules , 2015

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