Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in Human Resources.

  • Human Resources Payroll Systems
  • New Hire Onboarding and Employee Orientation
  • Willingness to Learn
  • De-escalation Techniques
  • Calm and Professional Under Pressure
  • Multitasking and Prioritization
  • Team-Oriented and Cooperative
  • Patient and Empathetic
  • Bilingual in English and Spanish
Work History
HR & Payroll Assistant, 11/2017 - Current
Catholic Health Initiative Dickinson, ND,
  • Updates employee files with new details such as changes in phone number, address, name changes, salary levels etc...
  • Calculates accrued PTO hours hours for leave time.
  • Enters deductions, bonuses accurately using Paylocity and processes payroll. Calculates payroll numbers and sends to finance director.
  • Enters direct deposits and prepares manual checks for employees. Adjusts employee tax status along with information regarding withholding.
  • Maintains employee confidence and protects payroll operations by keeping information confidential.
  • Follows up with FMLA and workers comp claims.
  • Enters rate changes, calculates retroactive adjustments, bonus, vacation, termination and garnishments using Paylocity.
  • Processes new hire paperwork, I9s, background checks and documents.
  • Partners with management to coordinate on-boarding processes and new hire orientation.
  • Coordinates and work's with management on performance evaluations, supervisory practices, dispute resolution and employee accountability.
  • Performs internal audits and assists management in completing external audits.
  • Support's coordination of benefits open enrollment activities and process.
  • Sends weekly notices to managers regarding employees expiring attributes.
  • Helps employees stay in compliance with inservices and assigns in services yearly using HealthStream.
Certified Ophthalmic Assistant, 12/2013 - 10/2017
Surgery Partners Bryan, TX,
  • Administered ophthalmic drops and ointments, Instilled anesthetic drops, Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
  • Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
  • Documented patient medical history and information with commitment to accuracy.
  • Used Lensometer to measure and record lens power of existing prescriptive spectacles.
  • Measured corneal curvature using keratometer to determine axis and extent of astigmatism.
  • Conducted corneal pachymetry, Goldman and Humphrey Visual Field Testing as part of overall vision evaluation. Measured intraocular pressure using Goldman and Tonopen tonometry process.
  • Performed lensometry and sit-lamp examinations.
  • Measured and recorded visual acuity and color vision testing.
  • Expertly managed all surgery services, including planning, scheduling and coordination, determination of procedures and procurement of supplies and equipment. Verified insurance coverage and obtained pre-authorizations.
  • Managed team performance evaluations, training, mentoring, disciplining and motivating employees as Lead Tech.
  • Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
Optical Technician and Customer Service Representa, 02/2011 - 12/2013
Nationwide Vision City, STATE,
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
  • Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
  • Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Measured patients' faces for bridge, eye size and temple length to select comfortable frames.
  • Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
Medical Assistance Certificate: Medical Asssistant, Expected in 05/2010
Brookline College - Tucson AZ,
Associates in Liberal Arts: Family Psychology, Expected in 12/2008
Pima Community College - Tucson, AZ
High School Diploma: , Expected in 05/2005
Pueblo High Magnet School - Tucson, AZ
Spanish :
Negotiated :

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School Attended

  • Brookline College
  • Pima Community College
  • Pueblo High Magnet School

Job Titles Held:

  • HR & Payroll Assistant
  • Certified Ophthalmic Assistant
  • Optical Technician and Customer Service Representa


  • Medical Assistance Certificate
  • Associates in Liberal Arts
  • High School Diploma

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