I am looking for a permanent position with a dynamic company where I can grow and develop my experience and skills. I am a fast learner with a flair for customer service and people relations. Over all, I have 20 years customer service experience, 5 years call center experience and 1 year HR experience.
Experience
2017 to 09/2017
Hr Administrative AssistantBlain Supply, Inc. – Cedar Falls, IA, Answered all incoming calls and directed to appropriate staff. Greeted all visitors and assigned badges. Kept daily records of attendance and time clock punches for all 3 shifts. Managed all new employee paperwork, and delivered orientation. Scheduled interviews, and drug screenings. Monitored anniversaries, pay increases, and benefit eligibility.
04/2014 to 2017
(CSA) Customer Service AssociateCardinal Kitchens – City, STATE, Answered phones, provided quotes, greeted walk ins and provided customer service in the show room. Scheduled granite and silestone viewings. Processed end of month reports and work in progress reports.
2011 to 04/2014
(CSA) Customer Service AssociateDiscount Labels – City, STATE, Answered phones, provided quotes, routed orders to appropriate stage or department. Processed changes to account info or orders. Tracked shipments and provided customer service for any issue.
Education and Training
Expected in 1998
High School Diploma: general Jeffersonville High School - Jeffersonville, IN GPA:
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