Personable and proactive Housing Counselor focused on building positive rapport with a diverse range of clients. Critical thinker who thrives under pressure.
Court procedures familiarity
Hold certifications in Home ownership Counseling, Foreclose Intervention Specialist and PHFA Housing Counseling specialist.
Housing Counselor February 2003 to CurrentCommunity Action Committee of LV － Bethlehem, PA
Interfaced with clients going thru foreclosure , assists clients with the Conciliation Civil Court hearings to litigate the foreclosure process, maintain client files, work with lenders, attorney and court mediator.
Interfaced with clients, preparing for home ownership by way of one-on- one sessions, where budgeting, resolution of credit issues prequalification, getting mortgage-ready and preadatory lending were discussed in detail and in context to the client's circumstances.
Instructed weekly 2.5 hour risk-settlement course consisting of the closing process, financial management and budgeting, risk management, basic home repair and energy conservation.
Facilitated 15-hour home buyer's seminars, spanned over three Saturday mornings, by providing community resources from local financial institutions, real estate agencies, and home contractors.
Securied accessible community sites for local residents to attend, prepared literature, trained presenters to follow the program agenda, and provided follow-up consultation with clients.
Real Estate Agent January 2000 to January 2003Ramos Realty － Bethlehem, PA
Provided assistance and guidance to clientele throughout the entire.
homebuying process, from walk-in to closing.
Property Manager January 1993 to January 2001Liberty Hill Townhouses and Apartments － Bethlehem, PA
Oversaw the operations of an apartment complex of 211 units, spanning two municipalities, and a staff of six people.
Collected rent payments from residents.
Managed the eviction of residents that were in violation of their lease agreements.
Prepared monthly financial and property status reports.
Coordinated operations with contractors and municipal code inspection officials for all on-site projects.
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High School Diploma : June, 1981Bethlehem Catholic High School
Diploma : May, 1982Allentown Business School
October 20, : August, 1987Northampton County Area Community CollegeRegistered Apartment Manager
National Association of Homebuilders
March 16, 1998 Communication Skills for Managers
Fundamentals of Marketing (AMA) : 1998Northampton County Area Community CollegeMay 13, 2000 Successful Site Management
IREM (Institute of Real Estate Management)
January, 2001 Real Estate Salesperson
Commonwealth of Pennsylvania, Department of State