Housekeeping supervisor offering 4 years in industrial cleaning services, as well as a dedication tocompleting tasks on time and surpassing expectations, strong organizational and multi-tasking skills, as well as superior time and resource management capabilities. Seeking long term employment with an established commercial cleaning business or a customer service position.
Interior and exterior cleaning
Exceptional time management
Promoted to Team Leader after 8 months of employment.
Housekeeping supervisor04/2013 to 08/2016Hyatt Place HotelMadison, WISupervised the entire staff of housekeepers each day. Delivered special request items such as cribs to guest rooms. Replenished hotel amenities such as drinking glasses and writing supplies. Stocked room attendant carts with supplies. Informed supervisor when supplies were low. Supplied guests with extra towels and toiletries when requested. Maintained hotel locker rooms, lounges and back of house areas. Cleaned and returned vacant rooms to occupant-ready status.
Assistant supervisor12/2012 to 06/2013Clean Power LLCMadison, WISupervised all cleaning staff. Assisted with cleaning duties when needed. Inspected all cleaning done by employees each night. Order supplied when needed. Hand dusted and wiped clean office furniture, fixtures and window sills.
Assistant supervisor08/2012 to 11/2012Spirit HalloweenMonona, WIopen/close store. Successfully managed the activities of 3-4 team members in multiple locations. Improved service quality and increased sales by developing a strong knowledge of company's products and services. Effectively communicated with team members to maintain clearly defined expectations. Resolved customer questions, issues and complaints. Generated and distributed daily reports and order acknowledgments to appropriate personnel. Cash deposits/ drops, counting down the cash register drawer each night.
hostess/ server07/2011 to 08/2012Perkins RestaurantMadison, WIAccepted payment from customers and made change as necessary. Assisted diners with seating as needed Cleaned and maintained the beverage area, display cases, equipment, and order transaction area Cleaned bars, work areas, and tables Managed preparation and presentation of the desserts for all catered events. Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers
High School Diploma: General2012Madison East HighMadison, WI, DANE