Experienced Restaurant Manager with over 13 years of experience in management. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Enthusiastic team leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of profits and losses and training in quality and quanity control. Motivated to learn, grow and excel in the restaurant industry.
Highly proactive manager with a background includes sales, management and customer service in fast-paced settings with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations. Effectively managed personnel and business operations to handle demanding issues while maximizing customer service standards. Trained in preparing and handling food, organizing inventory and optimizing communication skills with employees on how to approach and address customer concerns and resolving issues.
I am passionate about customer service satisfaction and that we are giving the best dining experience that meet and exceed our guests expectations. I am a very detailed oriented multi-tasker who is focused on coaching staff and solving problems involving kitchen efficiency, inventory, customer satisfaction and interpersonal relationships. I have learned throughout my manager experiences that your employees should be appreciated and praised often , because without them there is only you. I like to say, its so much better when we all work together. Which also allows us to work smarter, not harder to get the job done. I am willing to work a flexible schedule. And I am a extremely fast learner with outstanding interpersonal and communication skills, exceptional ability to lead by example in both FOH and BOH operations. While demonstrating team leadership and excellent staff management skills.
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