Skills Used Customer Services teamwork consummations skills Handling cash Housekeeper Double Tree Hotel - Cleveland, OH - September 2011 to August 2013 Responsibilities Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.Dust and polish furniture and equipment.
Keep storage areas and carts well-stocked, clean, and tidy.
Request repair services and wait for repair workers to arrive.Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
Sort, count, and mark clean linens and store them in linen closets.
Skills Used Housekeeping skills Friendly skills Customer services Consummation skills Office Cleaner Abm industries - Cleveland, OH - August 2012 to March 2013 Responsibilities Service, clean, or supply restrooms.
Gather and empty trash.
Clean building floors by sweeping, mopping, scrubbing, or vacuuming.Notify managers concerning the need for major repairs or additions to building operating systems.Clean laboratory equipment, such as glassware or metal instruments, using solvents, brushes, rags, or power cleaning equipment.
Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees.
Clean and polish furniture and fixtures.Dust furniture, walls, machines, or equipment.
Skills Used Housekeeping skills Friendly skills Customer services Consummation skills Housekeeper Embassy Suites - Cleveland, OH - April 2011 to September 2011 Responsibilities Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
Dust and polish furniture and equipment.
Keep storage areas and carts well-stocked, clean, and tidy.Request repair services and wait for repair workers to arrive.
Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
Skills Used Housekeeping skills Friendly skills Customer services Consummation skills.
Housekeeper / supervisor02/2015 to CurrentHomewood Suites by HiltonSolon, OH
Inspecting guest rooms and public areas after they have been cleaned by a housekeeper to ensure quality standards.Making sure that guest's bedrooms, corridors and public areas are serviced in accordance with the company's standards.
Evaluating, counselling, motivating and coaching employees.Following all company and safety and security policies and procedures.Reporting any maintenance problems, safety hazards, accidents, or injuries to senior managers.
Accomplishments When i first started at the Homewood suites in Solon.
I got hired as a housekeeper than the housekeeper manager loved how i cleaned my rooms very good and fast and she ask me have i ever inspect rooms before i told her no but that's something i wanted to all ways do since i have 4 years of experiences in the housekeeping field i wanted to move up.
and now i finally got to inspect rooms and open its was all very new to me but i caught on fast i love being a supervisor and it was only temperately cause the housekeeping supervisor was out for 2 months at the time so now sometimes they well have me still open some days but i want to do it permit and be a housekeeping supervisor and i also did House person two and i loved doing that ass well only did it to get my hours at the time.
I Accomplish a lot from this job but its time for me to move forward and do what i really wanted to do in a hotel its all ways good to try different position.
Diploma: General Studies2010Garfield Heights High SchoolGarfield, OHGeneral Studies
ask, attention to detail, calculators, Cashier, cash registers, coaching, counselling, credit, Customer Service, customer care, English, fast, fast i, Inspecting, inspect, mark, money, policies, quality, Reporting, Safety, scanners, supervisor