LiveCareer-Resume

housekeeper maintenance worker resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Flexible hard worker ready to learn and contribute to team success.

Skills
  • Record Keeping
  • Cleaning and sanitizing
Experience
Housekeeper/Maintenance Worker, 01/2013 - Current
Senior Commons At Powder Mill York, PA,

Perform move out and move in inspections. I clean vacant apartments. I help plan and coordinate monthly luncheons.

Server, 12/2012 - 01/2013
St Mary's Health System Poland, ME,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Documented food orders and ran items to guest tables in dining room.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled special customer requests for separate checks and menu substitutions.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Provided timely checks on guest needs and brought requests.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Discussed dining menu information to aid in decision process for senior residents.
  • Increased sales of high margin menu items through effective upselling.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.
  • Refilled drinks at [Number] tables throughout service areas, checking in with diners about specific needs.
Receptionist/Secretary, 03/2009 - 08/2012
Ross Stores, Inc Commerce, CA,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Processed payments and updated accounts to reflect balance changes.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Entered data in [Type] software to keep records of [Type] information.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Managed more than [Number] incoming calls per day.
  • Maintained financial records to verify timely clearance of credit and debit activities.
  • Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
  • Coordinated and communicated with [Number] clients daily to gather pertinent information.
  • Organized and updated weekly schedules and monthly calendar obligations for various levels of management and staff.
  • Greeted and directed visitors to appropriate personnel and answered average of [Number] calls and emails daily.
  • Drafted professional business communication and answered phone calls and emails.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Maintained professional tone at all times, including during peak rush hours.
  • Managed complex schedules and travel arrangements for personnel.
  • Gathered, sorted, distributed and sent mail and packages.
Receptionist, 05/1999 - 07/2001
Mailsouth City, STATE,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Sorted incoming mail and directed to correct personnel each day.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Education and Training
: Medical Support Specialist, Expected in
-
Jefferson State Community College - Birmingham, AL
GPA:
Status -

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Jefferson State Community College

Job Titles Held:

  • Housekeeper/Maintenance Worker
  • Server
  • Receptionist/Secretary
  • Receptionist

Degrees

  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: