house cleaning resume example with 5+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance.
Skills
Surface Sanitation
Linen Care
Steam Cleaning
Rug and Carpet Cleaning
Window Washing
Inventory Control
Wall and Ceiling Cleaning
Professional and Courteous
Guest Service and Support
Detail-Oriented
Verbal and Written Communication
Polishing and Dusting
Multitasking and Prioritizing
Floor Cleaning, Polishing and Waxing
COVID-19 Safety Procedures
Service Oriented
Work Planning and Organization
Experience
House Cleaning , 09/2020 to Current The Cleaning Authority – Tomball, TX,
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Maintained and organized cleaning supplies stock.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Used cleaning chemicals following proper guidelines.
Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
Laundered sheets and removed stains to restore linens to pristine condition.
Requested maintenance orders to fix non-working equipment and address room damage.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Returned rooms to occupant-ready status to satisfy future guests.
Cleaned building floors by sweeping, mopping and scrubbing.
Interacted pleasantly with clients and guests when performing daily duties.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
Sanitized and cleaned sinks, mirrors, toilets and showers.
Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
Communicated with maintenance team on damages to repair.
Barista, 11/2021 to 01/2022 Winona Health – Winona, MN,
Stocked customer service stations with paper products or beverage preparation items.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Received and accurately processed customer payments.
Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
Implemented recycling and compost programs to reduce trash waste and improve green footprint.
Maintained calm demeanor during high-volume periods and special events.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Bartender, 12/2020 to 11/2021 The Penrose – New York, NY,
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Displayed and retained extensive knowledge of liquors, wines and entrees.
Completed regular bar inventories and daily requisition sheets.
Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Collected and organized daily till totals and tips.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Checked identification of guests to verify age requirements for alcohol purchase.
Planned and coordinated special events to boost customer numbers and profits.
Upsold customers from shelf to premium brands to help boost sales.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Bartender, 01/2021 to 05/2021 The Penrose – New York, NY,
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Displayed and retained extensive knowledge of liquors, wines and entrees.
Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Collected and organized daily till totals and tips.
Upsold customers from shelf to premium brands to help boost sales.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Barista, 07/2020 to 12/2020 Winona Health – Winona, MN,
Stocked customer service stations with paper products or beverage preparation items.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Created complex, hand-crafted beverages based upon customer preferences.
Received and accurately processed customer payments.
Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
Followed health, safety and sanitation guidelines to pass state inspections.
Supported highest standards of conduct and service to support company reputation.
Maintained calm demeanor during high-volume periods and special events.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Bartender, 06/2017 to 06/2020 The Penrose – New York, NY,
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Displayed and retained extensive knowledge of liquors, wines and entrees.
Balanced daily registers and generated sales reports for management.
Completed regular bar inventories and daily requisition sheets.
Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
Poured wine, beer and cocktails for patrons.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Trained new bartenders on drink preparation and upselling techniques.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Collected and organized daily till totals and tips.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Checked identification of guests to verify age requirements for alcohol purchase.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Education and Training
High School Diploma: , Expected in 06/2009 to South Whidbey High School - Langley, WA GPA:
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