Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Skills
Room and Public Space Cleaning
Guest Satisfaction
Clothes Laundering
Linen Care
Surface Sanitation
Trash Collection and Disposal
Team Support and Collaboration
Work History
08/2021 to 01/2022
House Cleaner2 Moms & A Mop – Highland Charter Township, MI,
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Emptied trashcans and transported waste to collection areas.
Delivered quality customer service to address urgent needs and cleaning requests.
Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Dusted picture frames and wall hangings with cloth.
Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Adhered to professional house cleaning checklist.
Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Disposed of trash and recyclables each day to avoid waste buildup.
Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
Waxed and polished wood floors and other woodwork.
Verified cleanliness and organization of storage areas and carts.
Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
01/2020 to 05/2021
MerchandiserAg Processing, Inc. – Hastings, NE,
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Inspected merchandise for quality and arranged proper display location on floor.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Updated pricing and signage to complete product displays and educate customers.
Verified products appeared at correct locations in proper quantities.
Established strong vendor relationships to maintain and support business.
Planned and coordinated product availability for advertising and promotion purposes.
Prepared interesting and innovative visual displays to grab customer interest and promote sales.
Worked with managers and advertising directors to optimize promotions.
Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
08/2018 to 01/2020
Head DishwasherSunrise Senior Living – Miquon, PA,
Stepped into additional roles during busy times to boost coverage of important stations.
Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Kept work area clean, dry and free of debris to prevent incidents and accidents.
Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
Paid close attention to instructions from supervisor to complete tasks on time.
Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
Increased machine efficiency by scraping and pre-washing dishes.
Gently moved glassware, crystal and other delicate items to prevent breakage.
Oversaw incoming deliveries, unboxing supplies, shelving stock and rotating items.
Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
06/2015 to 09/2016
Customer Service CashierCommon Spirit – Tacoma, WA,
Resolved customer complaints and maintained clean and tidy checkout area.
Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
Maintained customer satisfaction with quick and professional handling of product returns.
Handled approximately daily credit and cash transactions for customers with accuracy and speed.
Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Used POS system to enter orders, process payments and issue receipts.
Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Expected in 2024
Associate of Applied Science: Business Administration Wake Technical Community College - , GPA:
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