Well-organized House Cleaner with experience cleaning private residences and hotels. Valued for impeccable standards in maintaining sanitized and clean environments. Expert at using various cleaning tools and materials. Strong work ethic and commitment to quickly and correctly completing jobs.
Adept individual with consistent work tenure as Housekeeper for same client. Determined and passionate with excellent dusting, vacuuming and mopping skills.
Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
Skills
Window Cleaning
Household Management
Cleaning
Housekeeping
Safe chemical handling
Residential cleaning
Cleaning techniques
Cleaning bathrooms
Conscientious
Education
Lassen Community CollegeSusanville, CAExpected in ā āIn Progress:Social Sciences - GPA:
Westwood Charter High SchoolSusanville, CA, Expected in 06/2010 ā āDiploma:General Studies - GPA:
Work History
Marsden Holding Llc - House Cleaner Phoenix, AZ, 07/2010 - Current
Disinfected bathrooms, doorknobs and tables and picked up and disposed of trash.
Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Emptied trashcans and transported waste to collection areas.
Delivered quality customer service to address urgent needs and cleaning requests.
Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Dusted picture frames and wall hangings with cloth.
Disposed of trash and recyclables each day to avoid waste buildup.
Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Kept building entryway glass clean and polished for professional presentation.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Accepted accountability for all assigned building keys, master keys and access cards.
Documented and reported all necessary facility and building repairs observed.
Restocked room supplies such as facial tissues for personal touch with every job.
Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
Self-employeed - Manager, Sales and Customer Support City, STATE, 08/2011 - 10/2012
Prepared merchandise for sales floor by pricing or tagging.
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Helped customers locate products and checked store system for merchandise at other sites.
Engaged with customers to effectively build rapport and lasting relationships.
Established and updated work schedules to account for changing staff levels and expected workloads.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Educated associates on market trends and stayed up-to-date on forecasts.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Cross-trained existing employees to maximize team agility and performance.
Onboarded new employees, including training, mentoring and new hire documentation.
Provided positive first impressions to welcome existing, new and potential customers.
Achieved above average completion rate on all assignments without loss of materials and assets, demonstrating innovative and practical problem-solving skills in high-stress environment.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Maintained customer satisfaction while handling product returns quickly and professionally.
Delivered feedback to decision-makers regarding employee performance and training needs.
Solved customer challenges by offering relevant products and services.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Prepared large cash deposits with zero discrepancies.
Achieved perfect attendance and on-time record.
Worked alongside retail representatives to enhance product presentations and advertising collateral.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Processed product returns and assisted customers with other selections.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Increased sales by offering advice on purchases and promoting additional products.
Self-employeed - Barrista, Sandwich Maker City, STATE, 06/2011 - 10/2011
Organized work areas to foster efficiency and model exceptional kitchen etiquette.
Assisted customers in choosing menu items by providing food complementing information.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Maintained supply levels in counter and customer areas to meet typical demands.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Operated manual and electric appliances to peel, slice and trim food.
Maintained regular and consistent attendance and punctuality.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Executed sandwich artistry duties with very low occurrence of errors.
Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Completed over successful daily cash audits to correctly balance drawers at end of each shift.
Assisted guests, including offering personable greetings and taking orders.
Cleaned food preparation areas, tools and equipment.
Complied with standards for merchandising, stocking and storing product.
Prepared sandwiches and other menu items for guests.
Cleaned counters, machines, utensils and seating areas daily.
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