Management professional versed in all aspects of operations management, from scheduling and finance to production and marketing. Possesses exceptional communication, organizational and presentation capabilities.
Skills
Cost reduction strategies
Manage profit and loss
Control Repairs and Maintenance Cost
Manage Benchmark Goals
Payroll and Bookkeeping
Bank Deposits
Increase Company Revenue
Customer relations specialist
Increase Occupancy by 40%
Control Company Employee Turnover by 30%
Developed and promoted associates
General Manager of the Year 2011
Sales Ambassador for Atlanta Market
Hotel Trainer
Work History
Hotel General Manager, 10/2005 - 04/2016 Newport Hospitality Group – Virginia Beach, VA,
Supervised and managed the overall operations of thehotel, team members, financial accountability, sales and revenue, repairs and maintenance, quality and control.
Director of Sales/Management, 06/2003 - 09/2005 Rosewood Hotels & Resorts – New York City, NY,
Supervised a team of15 associates. Responsible for the incoming sales business of the property. Daily sales and marketing, benchmark goals, supporting hotel general manager with running of the location.
Front Office Manager, 03/1995 - 06/2003 Savannah Desoto Hilton Hotel – City, STATE,
Supervised a team of10 associates. Responsible for the overall operations of the front office at the hotel, guest arrival experience, pbx incoming calls, bank deposits, hiring, training, conducting staff meetings.
Education
High School Diploma: , Expected in June 1984 - Savannah High School - Savannah, GA GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
