- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
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Management professional versed in all aspects of operations management, from scheduling and finance to production and marketing. Possesses exceptional communication, organizational and presentation capabilities.
- Cost reduction strategies
- Manage profit and loss
- Control Repairs and Maintenance Cost
- Manage Benchmark Goals
- Payroll and Bookkeeping
- Bank Deposits
- Increase Company Revenue
| - Customer relations specialist
- Increase Occupancy by 40%
- Control Company Employee Turnover by 30%
- Developed and promoted associates
- General Manager of the Year 2011
- Sales Ambassador for Atlanta Market
- Hotel Trainer
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Hotel General Manager, 10/2005 - 04/2016
Newport Hospitality Group – Virginia Beach, VA, - Supervised and managed the overall operations of thehotel, team members, financial accountability, sales and revenue, repairs and maintenance, quality and control.
Director of Sales/Management, 06/2003 - 09/2005
Rosewood Hotels & Resorts – New York City, NY, - Supervised a team of15 associates. Responsible for the incoming sales business of the property. Daily sales and marketing, benchmark goals, supporting hotel general manager with running of the location.
Front Office Manager, 03/1995 - 06/2003
Savannah Desoto Hilton Hotel – City, STATE, - Supervised a team of10 associates. Responsible for the overall operations of the front office at the hotel, guest arrival experience, pbx incoming calls, bank deposits, hiring, training, conducting staff meetings.
High School Diploma: , Expected in June 1984
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Savannah High School - Savannah, GA
GPA:
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