hospice social worker resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Capable and compassionate Social Worker well-versed in educating patients, coordinating treatment plans, and setting up program referrals. Knowledgeable about documentation, recordkeeping and insurance requirements. Ready to utilize years of experience in the field and pursue a challenging, patient-centered position with room for career growth.

  • Patient Assessments
  • Program Planning and Implementation
  • Care Coordination
  • Patient Counseling and Education
  • Knowledge of Medicaid and Medicare
  • Meeting Facilitation
  • Strong Organizational Skills
  • Written and Verbal Communication
Work History
10/2018 to Current Hospice Social Worker Allina Health Systems | Faribault, MN,
  • Provides comprehensive and empathetic medical social services for patients and families, guiding clients through issues related to dying, loss, and grief.
  • Works with medical teams and members of hospice staff to implement effective treatment plans.
  • Utilizes knowledge of developmental stages of all age groups to inform and expand care plans.
  • Acts as patient and family advocate when liasing with other staff or social service agencies.
  • Documents case notes daily and coordinates follow-up for seamless case management.
05/2012 to 06/2018 Director of Community Information and Referral Vitas Healthcare | Saint Louis, MO,

Supported sizeable scope of organization objectives by managing a large number of roles simultaneously, as follows:

Director of the Help Center:

  • Reported valuable statistical data directly to the Chief Program Officer to inform and support key agency initiatives and programmatic development.
  • Developed and implement statistical tracking processes for the Help Center, the agency’s information and referral department, which receives over 2,200 inquiries annually via telephone, email, and in-person.
  • Supervised one LMSW staff to provide assessments, service referrals, and comprehensive resources to seniors, professionals, and caregivers.

Senior Community Connection Project Coordinator:

  • Coordinated an interdisciplinary team of four master’s level staff and a registered nurse in an intensive case management program serving over 650 isolated, homebound seniors and their families annually through in-depth needs assessments and linkages to long-term services and supports.
  • Managed, compiled, and monitored program statistics to complete extensive quantitative and qualitative reports for the grant’s funder for mid-year progress and annual implementation including budgetary analysis and renewal requests for proposals.

NY Connects Brooklyn Program Manager:

  • Implemented and administered an information and assistance program funded through the NYC Department for the Aging (DFTA) as part of an initiative through New York State Office for the Aging.
  • Managed a program staff of six including an LMSW program director to provide resources annually to over 5,000 seniors, caregivers, and individuals with disabilities.
  • Conducted community outreach, analyze program statistics, complete grant reporting narratives and budgets for contract periods and renewal proposals.

Former Help Center Connector Project Director:

  • Implemented a New York State Department of Health (DOH) Balancing Incentive Program grant-funded program which assisted seniors with navigating the Medicaid application process to get connected to community-based long-term services and supports.
  • Trained and supervised a team of three Medicaid application specialists.
  • Managed program statistics and submitted in-depth monthly progress reports to DOH.

Former Naturally Occurring Retirement Community (NORC) Project Director:

  • Developed programmatic planning, provided case assistance, and managed the program’s budget in East Harlem.

Former Geriatric Mental Health Clinic Compliance Officer:

  • Conducted annual HIPAA, compliance, and code of conduct trainings for the agency’s Bronx-based Article 31 geriatric mental health outpatient clinicians and support staff.
  • Facilitated biannual agency interdisciplinary compliance committee meetings and regularly attended external compliance committee meetings.
08/2011 to 04/2012 Social Worker, Nursing Home The New Jewish Home (formerly Jewish Home Lifecare | City, STATE,
  • Collaborated with interdisciplinary treatment team to develop care plans for over 80 residents in a 514 bed facility.
  • Supported care by facilitating weekly team meetings and coordinating and implementing discharge for residents.
  • Completed Minimum Data Set (MDS) quarterly assessments including administJessicag the Patient Health Questionnaire (PHQ-9), Mini-Mental State Examination (MMSE), and behavioral screens.
Expected in 05/2011 Master of Science | Social Work Columbia University , New York, NY GPA:

Concentrations: Aging and Advanced Generalist Practice and Programming

Hartford Partnership Program for Aging Education Fellow, Aging Caucus Member

Expected in 05/2005 Bachelor of Arts | English University of Massachusetts Amherst, Amherst, MA GPA:

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Resume Overview

School Attended

  • Columbia University
  • University of Massachusetts Amherst

Job Titles Held:

  • Hospice Social Worker
  • Director of Community Information and Referral
  • Social Worker, Nursing Home


  • Master of Science
  • Bachelor of Arts

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