Hospice Registered Nurse Case Manager(Travel RN) Resume Example
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HOSPICE REGISTERED NURSE CASE MANAGER(TRAVEL RN)
Professional Summary
Dedicated Case Manager with over 5 years of experience coordinating delivery of optimal patient care to diverse patients through effective monitoring and treatment organization. Adept at skillfully conducting assessments, updating clinical documentation and completing ongoing case reviews to strengthen support. Well-versed in enforcing strict controls to quickly identify and resolve concerns.
Skills
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Work History
Hospice Registered Nurse Case Manager(Travel RN)10/2019 to Current
Amita Health – Sapulpa , OK
Amita Health – Sapulpa , OK
- Worked with different disciplines to provide cohesive care to patients.
- Educated patients and loved ones about different treatment options and outside care approaches, reducing burden on hospital resources.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Gathered and recorded patient health information and data to assess, identify and manage characteristics that affect care outcome.
- Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
- Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
- Educated patients and caregivers on healthcare protocols and processes.
- Fostered partnerships with hospital physician's to increase patient influx and facilitate hospital development.
- Managed support services and fostered communication among social workers, physicial and occupational therapists, Chaplins, hospital staff and patients.
Assistant Manager of Outpatient Services01/2019 to 10/2020
Pruitthealth – Jacksonville , NC
Pruitthealth – Jacksonville , NC
- Prepared and monitored budgets and spending to confirm departments operated within funding limits.
- Improved efficiency and quality in delivering healthcare services by 54%.
- Created work schedules for multiple shifts to confirm complete floor coverage.
- Developed departmental goals and objectives to improve satisfactory rating with patients.
- Communicated with members of medical staff and department heads during weekly update meetings.
- Integrated evidence-based nursing into practice environment for 25 nurses.
- Verified facility remained up-to-date and compliant with laws and regulations.
- Kept organized records of facility's services, including utilization of inpatient beds.
- Reported patients' status and delegated nurse assignments to achieve optimal outcomes.
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging support to provide comprehensive care to over 30 patients daily.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
- Managed 25 nurses and nursing activities in 24-bed outpatient clinic by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Audited charts and reviewed clinical documents to verify accuracy.
- Provided complete care to home health patients, including physical assessments, medication and chronic disease management.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability.
Registered Nurse Case Manager02/2015 to 01/2019
University Of Kentucky Healthcare – City , STATE
University Of Kentucky Healthcare – City , STATE
- Reduced care costs without sacrificing quality through effective service coordination and multidisciplinary collaboration.
- Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
- Developed care plans based on nursing diagnosis and incorporated therapeutic, preventive and rehabilitative nursing methods.
- Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans as needed.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Educated patients and loved ones about different treatment options and outside care approaches, reducing burden on hospital resources.
- Worked with suppliers and vendors on provision of medical equipment, items and services.
- Coordinated rehabilitative and preventive nursing processes and procedures.
- Verified legibility of all patient clinical notes and updates prior to review by primary physicians.
- Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
- Completed initial assessments of patients and family to determine and address individual home care needs. ·
- Provided home healthcare providers with training, guidance, support and supervision to achieve objectives.
- Directed appropriate preventive and rehabilitative nursing processes and protocols.
- Actively engaged in on-call rotations to deliver continuous quality care to patients.
- Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
- Negotiated with suppliers and vendors to procure medical equipment, supplies and services.
Hospice Registered Nurse Case Manager12/2008 to 02/2015
Hospice East – City , STATE
Hospice East – City , STATE
- Developed and implemented individualized care plan for each hospice patient while following physician instructions.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
- Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Educated patients and answered questions about health condition, prognosis and treatment.
- Communicated with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources.
- Teamed up with managers and executives to assist in evaluating and improving performance of direct services, contributing to strategic program planning and development.
- Created well-written, effective care plans appropriately matching needs of clients following standards and guidelines of funders, contractors and governmental regulations.
- Made appropriate referrals, monitored client services in appropriate time frames, sought supervisory guidance as required, documented services provided and completed departmental billing procedures.
- Mentored advocates, case managers, interns and volunteers to create positive, productive atmosphere.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
- Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Education
Bachelor of Science: Registered Nurse06/2007Southern State Community College-
City,
State
Master of Science: Currently Enrolled For Fall ClassesWestern Governors University-
City
Certifications
ACLS, PALS, BLS
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Resume Overview
School Attended
- Southern State Community College
- Western Governors University
Job Titles Held:
- Hospice Registered Nurse Case Manager(Travel RN)
- Assistant Manager of Outpatient Services
- Registered Nurse Case Manager
- Hospice Registered Nurse Case Manager
Degrees
- Bachelor of Science : Registered Nurse 06/2007
Master of Science : Currently Enrolled For Fall Classes
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