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Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Patient-oriented, compassionate RN with an almost 1-year history in direct patient care, leadership and healthcare administration. Highly accomplished in precepting and educating healthcare teams to enhance patient care standards. Skilled in administering quality care to patients in end-of-life environments. Demonstrated leadership abilities that guide teams towards excellence in producing positive patient outcomes.

Skills
  • Decision-making
  • Relationship building
  • Communication
  • Supervision & leadership
  • Multitasking
  • Team collaborating
  • Managing records
  • Coaching patients
  • Coordinating services
  • Improving well-being
  • Conducting assessments
  • Educating families
  • Medication administration
  • Staff Development and Precepting
  • Intake and discharge
  • Body mechanics knowledge
  • Diabetes management
  • Foley Catheter Care
  • End-of-life care
Experience
Hospice Registered Nurse Case Manager, 01/2019 - Current
Mission Healthcare Services Inc San Diego, CA,
  • Delivered respectful, compassionate care to each patient and family through dedicated listening, kind words, and various nursing skills
  • Guided patients' loved ones and caregivers in such tasks as pain management, wound care and medication dosing.
  • Planned hospice care for elderly and disabled patients.
  • Listened to patients and loved ones, offering emotional support and kindness to help with end-of-life transition.
  • Created and applied tailored care plans that would meet each patient's individualized needs.
  • Utilized effective interpersonal, writing and active listening skills to build and cultivate positive relationships with patients, caregivers and physicians.
  • Treated patients by administering various types of medications and therapies.
  • Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
  • Reached out to patients to convey lab results and provide care instructions.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Delivered quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff.
  • Addressed unit staff concerns, including staffing ratios, resource management, allocation of responsibilities and optimized workload management.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Evaluated and adjusted life support equipment, tubing and peripheral devices providing critical assistance to fragile patients.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Executed appropriate steps for patient treatment following careful review of physician medical regimen.
  • Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
Home Care RN, 08/2019 - Current
Baptist Healthcare System, Inc. Sellersburg, IN,
  • Communicated with primary care physicians or emergency care providers to relay patient needs.
  • Administered oral, intra-muscular medications and monitored patient reactions.
  • Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Developed and adapted individualized treatment plans according to patient recovery goals.
  • Maintained adequate supplies to meet expected patient demands.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Home Care RN, 05/2020 - Current
Bayada Home Health Care Fort Mill, SC,
  • Communicated with primary care physicians or emergency care providers to relay patient needs.
  • Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines.
  • Administered oral, intra-muscular medications and monitored patient reactions.
  • Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Delivered quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
Intake Coordinator, 01/2015 - 01/2020
Elwyn Philadelphia, PA,
  • Answered phone calls to provide assistance, information and medical personnel access.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Compiled physical and digital documents, charts and reports.
  • Supervised order fulfillment and inventory management services to ease operations and support administrative and healthcare staff.
  • Updated group medical records and technical library to promote smooth office operations.
  • Maintained positive attitude and effectively de-escalated clients during crisis situations.
  • Collected revenue by reminding delinquent accounts, notifying customers of insufficient payments.
  • Verified insurance eligibility, benefits and patient liabilities for defined services.
  • Updated patient information on computer system to maintain billing accuracy.
  • Corresponded with hospitals and medical offices regarding incoming home health referrals.
  • Issued, gathered and inspected intake forms to confirm correct signatures and information.
  • Coordinated schedules and appointments, sending out reminders regarding appointment dates.
  • Received inbound calls to obtain clinical information from providers to create authorizations and referrals.
  • Made outbound calls to providers to obtain information necessary to create or update authorization.
  • Scheduled appointments for patient consultations, tests and procedures.
  • Answered and logged incoming inquiries via phone, fax and email.
  • Maintained clinical records and required paperwork in compliance with agency standards.
  • Established and maintained correspondence systems to manage information requests and distribution.
  • Investigated insurance policies to determine claim eligibility and processed files in accordance with instructions.
Education and Training
Bachelor of Science: Nursing , Expected in 11/2020
-
West Coast University - North Hollywood, CA
GPA:

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Resume Overview

School Attended

  • West Coast University

Job Titles Held:

  • Hospice Registered Nurse Case Manager
  • Home Care RN
  • Home Care RN
  • Intake Coordinator

Degrees

  • Bachelor of Science

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