hospice family support bereavement coordinator resume example with 14+ years of experience
Dedicated Social Worker offering a comprehensive background in social services, end of life care and bereavement, client satisfaction as well as strong interpersonal, organizational and computer skills. Builds client rapport and assesses needs to provide appropriate resources. Client Service professional with knowledge of service delivery and proven multitasking abilities. Diligent program support professional well-versed in evaluating behavioral and physical needs a diverse population of clients. Documenting daily activities and special incidents while effectively managing client needs, assisting with treatment coordination and supporting program operations.
- Empathetic, active listening
- Care Planning
- Community Resources/Referrals/Client Education
- Intake/Assessment
- Medicaid and Medicare form assistance
- Confidentiality Requirements
- Recordkeeping strengths
- Creative problem solving
- Report preparation
- Medical terminology knowledge
- Behavioral Health Experience
- Community Outreach
- Patient Assistance Applications
Waycross, GA, 09/2018 - 05/2023
- Developed rapport to create supportive relationship with families to provide pre bereavement and post bereavement services.
- Working knowledge of resources in the community for needed referrals.
- Facilitated support groups.
- Utilized phone calls, letters, cards, referrals and offered home visits for added support as needed.
- Provided emotional support, encouragement, empathy and active listening for families and patients.
- Answered office phones in a professional manner, explaining hospice services, providing crisis intervention and accurately gathered demographic information to relay to nursing intake staff.
West Columbia, SC, 06/2014 - 06/2018
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
- Developed partnerships with community organizations to expand services and referrals.
- Collaborated with healthcare providers to drive continuity of care.
- Developed individual treatment plans and provided counseling to patients.
- Preserved and prepared reports and treatment records.
- Facilitated family meetings to discuss patient care plans.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Completed psychosocial evaluations and needs assessments.
- Developed rapport to create supportive relationship with families.
- Provided patient and family education on available resources and self-care strategies.
- Assisted patients in accessing housing, financial assistance and other community resources.
- Managed caseload to satisfy multiple patients with diverse needs.
- Conducted in-home visits to provide supportive services.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Assisting with Patient Assistance applications for medications not covered by hospice.
City, STATE, 07/2008 - 04/2014
- Completed psychosocial evaluations and needs assessments.
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
- Assessed risk factors of patients and made referrals for further services.
- Developed partnerships with community organizations to expand services and referrals.
- Facilitated family meetings to discuss patient care plans.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Provided crisis intervention services to individuals facing medical, emotional and mental health challenges.
- Managed caseload to satisfy multiple patients with diverse needs.
- Assisted patients in accessing housing, financial assistance and other community resources.
- Conducted in-home visits to provide supportive services.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Preserved and prepared reports and treatment records.
- Collaborated with healthcare providers to drive continuity of care.
- Developed individual treatment plans and provided counseling to patients.
- Assisted with Patient Assistance applications for medications not covered by hospice.
Computer literate, familiar with most microsoft products and Consolo hospice operating system, use of fax machine and scanner.
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Resume Overview
School Attended
- Pittsburg State University
Job Titles Held:
- Hospice Family Support/Bereavement Coordinator
- Hospice Social Worker
- Hospice Social Worker
Degrees
- Bachelor of Science
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