Applebees - Hostess ,Waitress,
City, STATE, 11/2008 - 11/2009 Assisted guests with makiSkillfully anticipated and addressed guests' service needs. Managed closing duties, including restocking items and reconciliation of the cash drawer. Delivered exceptional, friendly and fast service. Facilitated prompt and accurate seating and service of all guests. Politely answered phones promptly and recorded and confirmed reservations. Greeted guests and communicated about wait time. Welcomed and acknowledge all guests in a friendly, service-oriented manner. Transported all dirty tableware from dining room to dishwashing area for proper cleaning. Stocked and maintained silverware, linen and condiments. ng menu choices in an informative and helpful fashion. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.