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hospice aide resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Energetic individual remaining poised and composed in all types of stressful situations. Smart and dedicated Hospice Aide handling multiple tasks independently while assisting patients.Service-focused Healthcare professional offering excellent patient-care and charting skills. Ambitious Certified Nursing Assistant with extensive experience in patient care and hospital administrative functions. Strong patient care skills combined with excellent patient evaluation and advocacy. Proven history of cultivating strong patient rapport to provide exceptional care and patient education.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Patient bathing and grooming
  • Written and verbal communication
  • Palliative care
  • Recordkeeping
  • Recording vital signs
  • Medical Records Management
  • Supporting personal needs
  • Documenting behaviors
  • Responding to emergencies
  • Dementia and Alzheimer's knowledge
  • Observing responses
  • Infectious disease protocols
  • Bed transfers
  • Relationship building
  • Conducting intakes
  • Outpatient care
  • Direct Patient Care
  • Patient-focused care
Work History
Hospice Aide, 02/2020 to 11/2021
Interim HealthcareWausau, WI,
  • Positioned patients to provide comfort and promote better body alignment.
  • Checked and recorded vital signs, noting any significant changes and assisted nurses with treatment.
  • Comforted family members, offered attentive listening and high level of emotional support.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Carried out day-day-day duties accurately and efficiently.
  • Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
Certified Nurse Assistant, 03/2017 to 08/2019
Methodist Hospital For SurgeryChadds Ford, PA,
  • Transported patients between rooms and appointments or testing locations.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Participated in team-building activities to enhance working relationships.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Certified Nursing Assistant, 07/2012 to 12/2016
Fremont-Rideout Health GroupYuba City, CA,
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Customer Service Representative, 05/2010 to 05/2012
Cvs HealthOcala, FL,
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Maintained up-to-date knowledge of product and service changes.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
Education
Diploma: , Expected in 05/2003 to Pine Forest High School - Pensacola, FL
GPA:
Certifications
  • CNA - Certified Nursing Assistant
,

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Resume Overview

School Attended

  • Pine Forest High School

Job Titles Held:

  • Hospice Aide
  • Certified Nurse Assistant
  • Certified Nursing Assistant
  • Customer Service Representative

Degrees

  • Diploma

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