Hospice Aide Resume Example Constellation Health Services

HOSPICE AIDE

Summary

Conscientious professional with a strong background in assisting terminal patients and families through active listening, compassionate care and interpersonal skills. Communicative Hospice Aide committed to helping with activities of daily living for patients in both private residences and facility settings.

Skills

Terminally ill patient care
Policies and guidelines
Assessment of vital signs
Ambulation and exercise assistance

Heavy lifting
Effective customer communication
Infection control procedures
General housekeeping ability

Experience

Hospice Aide|Constellation Health Services - Lewiston, ME|02/2017 - Current

Helped patients maintain dignity during difficult times.
Emotionally supported grieving families by offering a listening ear, compassion and kindness.
Assisted terminally ill patients with personal care, including bathing, grooming and dressing.
Assisted many residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
Moved patients carefully into different positions to promote better body alignment and ensure comfort.
Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Attended to patients in [Number]-bed unit, continuously checking on needs and maintaining high standards of patient care.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Used mobility devices and [Type] equipment to transport patients.

Office Manager|Constellation Health Services - Lewiston, ME|02/2017 - Current

Handled scheduling and managed timely and effective allocation of resources and calendars.
Increased office organization by developing filing systemand customer database protocols.
Oversaw aspects of data management for CRM programs and proprietary database to include [Timeframe] updates and backup, report generation and troubleshooting or repair service requisition.
Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Logged all requests for medical records into spreadsheets.
Pulled patient records and transferred information to appropriate parties.
Logged all relevant information in [Database type].
Prepared [Type of paperwork] paperwork as needed.
Recorded and filed patient data and medical records.
Worked with management to ensure paperwork was received and processed correctly.
Assisted with properly processing records requests.
Completed all patient paperwork and maintained accurate records.
Consistently served as liaison between collecting agencies and medical facilities, developing professional relationships through quick problem resolution and response to questions.
Observed confidentiality and safeguarded all patient-related information.
Kept department clean, organized and professional.
Scanned incoming documentation.
Obtained information by contacting appropriate personnel or patients.

Trama Clean up Leader|Service Master - Auburn, ME|01/2015 - 01/2017

Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
Responded to emergency cleaning requests to meet client expectations.
Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
Performed dusting, leather and wood surface polishing and wall washing on [Timeframe] basis.
Employed optimal safety practices resulting in zero hazards, incidents or lost-time accidents.
Transported trash and hazardous waste to appropriate disposal area.
Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
Handled and stored hazardous chemicals safely to prevent injury or illness.
Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
Maintained safety protocols through proper, cost-effective and safe handling of equipment, chemicals and material usage.
Responded promptly to requests to clean and sanitize areas after accidents.
Used industrial cleaning equipment to quickly complete custodial tasks.
Moved heavy furniture, equipment and supplies with hand trucks.
Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing on [Timeframe] basis.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
Maintained building interiors with routine deep cleaning of high-traffic areas.

CNA|Brigham Manor Health and rehabilitation center - Newburyport, MA|11/2005 - 10/2015

Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Administered personal nursing assistance in pre- and post-operative situations.
Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Delivered nursing assistance to residents in [Number]-bed [Type] care facility.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Used mobility devices and [Type] equipment to transport patients.
Consulted with nurses to develop patient care plans and evaluate treatment options.

Education and Training

Amesbury High School|Amesbury, MA|06/2000High School Diploma

Resume Overview

Companies Worked For:

Constellation Health Services
Service Master
Brigham Manor Health and rehabilitation center

School Attended

Amesbury High School

Job Titles Held:

Hospice Aide
Office Manager
Trama Clean up Leader
CNA

Degrees

High School Diploma

Hospice Aide Resume Example

Resume Score: 80%

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