homeland response force case nco for sa tx resume example with 9+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Dynamic leader with success spearheading tactical planning and leading teams through diverse operational requirements. Skilled trainer and mentor with a strong desire to learn and develope new task and challenges. To improve productivity and technical understanding while maximizing my performance.

  • Computer operations
  • Combat planning
  • Mapping skills
  • Problem resolution
  • Customer service
  • Strong Work ethic
  • Leadership
  • Training & Development
  • H8 qualified (Wrecker driver /Operator)
  • Automotive maintenance
  • Diagnostics and repair
  • Preventive maintenance
  • Electrical systems
  • Small engine repair
  • Diesel maintenance
  • FEMA Pro Board Certified
09/2017 to Current Homeland Response Force CASE NCO for SA TX ARNG | City, STATE,
  • Prepared, planned for execution to support missions to aid and deploy CASE forces for Natural Disaster and Un-Natural Disasters in and around Texas.
  • Manage , received, stored, documented, and maintained HRF equipment and supplies .
  • Tested, calibrated repaired and updated equipment systems and components to meet current and unexpected demands.
  • Managed administrative needs of soldiers, including training, recordkeeping and reporting, of 172 soldiers strong.
  • Directed supply systems and liaised between supply and data processing sectors to facilitate smooth transitions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our mission.
  • Worked closely with team members to deliver an affective rest work cycle, for a smoother operations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Improved operations by working with team members to help create a (SOP) Standing operating procedure. that's been approved and used thought the state of Texas for CASE.
10/2016 to 08/2017 Internet Sales Mac Haik Ford | City, STATE,
  • Greeted and assisted customers entering showroom or sales lot to answer questions and show vehicles.
  • Called and emailed leads to update on desired inventory, maintain interest and enhance sales.
  • Closed deals by working with finance and insurance team to provide customers with smooth, comprehensive service.
  • Asked prospective customers open-ended questions to identify needs and desires for next auto purchase.
  • Provided quotes and financing options to customers by understanding financial status and interest rates.
  • Recorded sales orders, processed paperwork and delivered documentation to customers to finalize sales process.
  • Contacted customers after sale to provide owed add-ons, encourage repeat business and request referrals.
  • Accompanied customers during test drives to explain valuable features and monitor safe return of vehicles.
  • Explained options and add-ons to increase customer knowledge and enhance profits per sale.
  • Offered customers with updated information on latest models, features and accessories by regularly attending sales training.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Showcased vehicle features and took customers on test drives in local area.
  • Managed sales negotiations and financing options.
  • Educated customers about sales processes, warranty requirements and service standards.
  • Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
  • Checked purchased vehicles at delivery time for damage and completed remaining preparations.
  • Tracked updates to vehicles, changing Jessicaets and customer purchasing trends.
  • Networked with remote dealers to source vehicles for customers.
09/2012 to 10/2016 Opperations Manager Rhino Salt Water Disposal | City, STATE,
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Built upon established practice standards to improve operational performance and reduce labor costs.
  • Enforced security policies and procedures to protect company assets from theft, loss or damage.
  • Evaluated invoices and shipping paperwork for accuracy and compliance.
  • Examined quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
  • Replenished inventory to maintain par levels.
  • Inspected production areas to identify and correct unsafe or unauthorized practices.
Education and Training
Expected in 10/2010 to to Associate of Applied Science | Computer Networking HallJessica Technical College, San Antonio, TX, GPA:
  • Dean's List Honoree 3rd semester 2009
  • GPA3.2
  • A+ Certified

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Resume Overview

School Attended

  • HallJessica Technical College

Job Titles Held:

  • Homeland Response Force CASE NCO for SA TX
  • Internet Sales
  • Opperations Manager


  • Associate of Applied Science

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