Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Enthusiastic Home Staging Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the importance of design, and placement of furniture etc. to best present your home to sell. Motivated to learn, grow and excel in the Staging Industry.
Skills
Project manager supervision
Product staging coordination
Design process
Space planning methodology
Task delegation
Team leadership
Organization and planning
Vehicle maintenance and repair
Event and meeting planning
Safety compliance
Assembly procedures
Quality control management
Guest flow management
Appointment setting
Trend assessment
Resolving discrepancies
Organized
Work History
10/2015 to 01/2020
Home Staging ManagerLoews Hotels – Tucson, AZ,
Developed space planning concepts, color palette selections and textile presentations.
Successfully resolved technical design issues by using color, scheme, and placement.
Interfaced effectively with design team members, including contractors and vendors to resolve issues and discuss ideas.
Consulted with clients to determine architectural preference to meet overall design goals.
Participated in furniture selection and documentation of specifications.
Designed floor plans, elevations, 3D perspective views and material boards for review and presentation.
Assisted clients with budget considerations and made recommendations for furniture, wall hangings and decorative items.
Determined and recommended methods to address improvement opportunities.
Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
Investigated and resolved customer complaints to foster satisfaction.
Maintained material and stock levels consistent with business requirements while meeting target capital objectives.
07/2004 to 10/2015
Restaurant ManagerLoews Hotels – Kansas City, MO,
Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas.
Developed, implemented and managed business plans to promote profitable food and beverage sales.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Organized special events in restaurant, including receptions, promotions and corporate luncheons.
Led and directed team members on effective methods, operations and procedures.
Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Prepared for and executed new menu implementations.
Created fun team building activities to engage staff in up-selling to meet revenue targets.
Actively participated in ongoing customer service programs to build sales and rapport in community.
Correctly calculated inventory and ordered appropriate supplies.
Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.
Carefully interviewed, selected, trained and supervised staff.
Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
Skillfully interacted with external vendors to obtain best quality in pricing and product.
Maintained safe working and guest environment to reduce risk of injury and accidents.
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Interacted positively with customers while promoting hotel facilities and services.
10/2014 to 09/2015
Restaurant ManagerPei Wei Asian Kitchen – City, STATE,
Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas.
Developed, implemented and managed business plans to promote profitable food and beverage sales.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Organized special events in restaurant, including receptions, promotions and corporate luncheons.
Led and directed team members on effective methods, operations and procedures.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Prepared for and executed new menu implementations.
Actively participated in ongoing customer service programs to build sales and rapport in community.
Correctly calculated inventory and ordered appropriate supplies.
Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.
Reduced labor costs by percent while maintaining excellent service and profit levels.
Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
Reconciled cash and credit card transactions to maintain accurate records.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Skillfully interacted with external vendors to obtain best quality in pricing and product.
Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
Strategically developed effective marketing plans to increase sales and profits while managing costs.
Maintained safe working and guest environment to reduce risk of injury and accidents.
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Interacted positively with customers while promoting hotel facilities and services.
Education
Expected in 06/1997
High School Diploma: Muncie Central High School - Muncie, IN GPA:
Expected in
: General Ivy Tech Community College of Indiana, Muncie iN - Muncie, GPA:
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