Hardworking, organized,and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Dependable and Responsible
Self-confidence Development
Microsoft Word
Verbal and Written Communication
Good Decision Making
Relationship Building
Problem Solving
Work History
07/2016 to Current
Home ManagerApis Management Services – DE, State,
Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
Coordinated events for entire household, including holiday parties, cocktail parties and small gatherings.
Supervised residents preparing meals and handling chores and provided constructive feedback.
Offered learning opportunities to help residents develop important life skills.
Protected clients' monies and property, including tracking spending and reconciling accounts.
Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
Managed day-to-day operation of home to comply with regulations and agency standards.
08/2019 to 01/2020
Dental Assistant Cfg Health Network – Somerville, NJ,
Performed general chair-side duties to assist with various procedures, including general, endo and oral surgery.
Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
Sterilized rooms and prepped equipment and instruments for eight procedures daily.
Prepared patient X-rays and images by developing them and sorting them for review by dentist.
Provided diagnostic information by exposing and developing radiographic studies.
Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
Prepared and arranged instruments, medications and required materials, including cement, composites and impression materials.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
Documented patient dental health information, medical history and vital signs for future reference.
Staged tray for procedures by arranging dental instruments and equipment.
03/2018 to 06/2019
Sales AssociateTrek Bicycle Corp – Dallas, TX,
Engaged with customers to effectively build rapport and lasting relationships.
Helped customers locate products and checked store system for merchandise at other sites.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Completed orders and organized product deliveries to meet customer timetables.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Loaded and unloaded merchandise using ladder and pallet jack.
Processed product returns and assisted customers with other selections.
Provided positive first impressions to welcome existing, new and potential customers.
Solved customer challenges by offering relevant products and services.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Increased sales by offering advice on purchases and promoting additional products.
11/2018 to 03/2019
Costumer Serivice LeadOshkosh – City, STATE,
Stepped up to assist customer service manager with complaints and issues during times of department short staffing.
Coached new team members on service techniques and provided scoring through quality assurance program.
Identified opportunities to streamline processes by targeting areas of inefficiency and implementing improvements.
Greeted customers and listened closely to problems described to determine solutions.
Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
Resolved concerns with products or services to help with retention and drive sales.
Took cash and credit card payments via phone, in person and through email.
Education
Expected in 06/2017
High School Diploma: Pasadena Memorial High School - Pasadena, TX GPA:
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