, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Hardworking, organized,and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Dependable and Responsible
- Self-confidence Development
- Microsoft Word
- Verbal and Written Communication
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- Good Decision Making
- Relationship Building
- Problem Solving
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07/2016 to Current Home Manager Apis Management Services – DE, State,
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Coordinated events for entire household, including holiday parties, cocktail parties and small gatherings.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Offered learning opportunities to help residents develop important life skills.
- Protected clients' monies and property, including tracking spending and reconciling accounts.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
- Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Managed day-to-day operation of home to comply with regulations and agency standards.
08/2019 to 01/2020 Dental Assistant Cfg Health Network – Somerville, NJ,
- Performed general chair-side duties to assist with various procedures, including general, endo and oral surgery.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
- Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
- Sterilized rooms and prepped equipment and instruments for eight procedures daily.
- Prepared patient X-rays and images by developing them and sorting them for review by dentist.
- Provided diagnostic information by exposing and developing radiographic studies.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Prepared and arranged instruments, medications and required materials, including cement, composites and impression materials.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Documented patient dental health information, medical history and vital signs for future reference.
- Staged tray for procedures by arranging dental instruments and equipment.
03/2018 to 06/2019 Sales Associate Trek Bicycle Corp – Dallas, TX,
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Completed orders and organized product deliveries to meet customer timetables.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Processed product returns and assisted customers with other selections.
- Provided positive first impressions to welcome existing, new and potential customers.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
11/2018 to 03/2019 Costumer Serivice Lead Oshkosh – City, STATE,
- Stepped up to assist customer service manager with complaints and issues during times of department short staffing.
- Coached new team members on service techniques and provided scoring through quality assurance program.
- Identified opportunities to streamline processes by targeting areas of inefficiency and implementing improvements.
- Greeted customers and listened closely to problems described to determine solutions.
- Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
- Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
- Resolved concerns with products or services to help with retention and drive sales.
- Took cash and credit card payments via phone, in person and through email.
Expected in 06/2017 High School Diploma:
Pasadena Memorial High School - Pasadena, TX
GPA:
English:
Native or Bilingual
Spanish:
Native or Bilingual
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