Dedicated to keeping residents safe and well-cared for by effectively managing staff and budgets. Focused on enriching residents' lives through proper nutrition and enjoyable activities. Handles business and operational needs smoothly, consistently keeping records updated and facilities clean. Agile and responsive to dynamic patient needs and environmental conditions. Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills and sound clinical judgment. Participates in performance improvement activities to improve patient safety and quality of care. Works collaboratively with ancillary staff and other patient care personnel in maintaining standards of professional nursing practice in the clinical setting. Interacted with patients and colleagues, demonstrating compassion and respect for the inherent dignity, worth, and uniqueness of every individual, unrestricted by considerations of social or economic status or cultural beliefs. Well-qualified medical professional with experience triaging patients, capturing information and completing basic procedures such as wound care. Excellent communication, prioritization and multitasking abilities with sound judgment and compassionate nature. Background in clinic and hospital environments.
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- Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
- Spearheaded proactive training strategies to keep staff at forefront of current best practices and safety protocols.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Mentored and coached staff to improve performance and interactions with residents.
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Assisted residents with daily hygiene and living tasks.
- Coordinated events for entire household, including holiday parties, cocktail parties and small gatherings.
- Offered learning opportunities to help residents develop important life skills.
- Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Reviewed and resolved differences between accounting information and cash drawer.
- Counted cash in register drawer at beginning and end of shift.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Assisted customers by answering questions and fulfilling requests.
- Established positive working relationships and maintained boundaries with resident offenders.
- Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
- Searched building and grounds, living quarters and work areas for contraband.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Observed behavior of residents individually and in groups.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
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Resume Overview
School Attended
- Southwest Texas Junior College
- Del Rio High School
Job Titles Held:
- Home Manager
- Cashier and Waitress
- Correctional Officer
Degrees
- Associate of General Studies
- High School Diploma
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