LiveCareer-Resume
Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Companionship and Emotional Support
  • Patient Health Assessments
  • Conditions Assessment
  • Bathing Support
  • Personal Care Assistance
  • Laundry Washing, Drying and Ironing
  • Patient Progress Documentation
  • Client Relationship and Rapport
  • Household Support
  • Behavior Redirection
  • Meal Planning and Preparation
  • Household Chores
  • Home Cleaning and Sanitizing
  • Patient and Compassionate
  • Bed Making and Changing
  • Observation Communication
  • Grocery Shopping and Storage
  • Family Support and Instruction
  • First Aid and Safety
  • Client Documentation
  • Mobility Support
  • Fall Prevention
  • Elder Care
  • Personal Grooming Care
  • Wellness Support
  • Breathing Treatments
  • Patient and Family Interaction
  • Sanitizing Surfaces
  • Standard Operating Procedures Understanding
  • Developing Client Trust
  • Dressing Changes
  • Bathing and Dressing
  • Status Updates
  • Wound Care
  • Administering Medicines
  • Household Management
  • Oxygen Support
Work History
03/2022 to 05/2022
Home Health Jubitz Vancouver, WA,
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Provided transportation and appointments management.
  • Followed nutritional plans to prepare optimal meals.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Developed rapport to create safe and trusting environment for care.
  • Supervised daily activities and provided assistance to staff.
  • Administered medication as directed by physician.
  • Administered prescribed medications under direction of physician.
  • Transported clients for medical and personal outings.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
11/2021 to 03/2022
Home Health Right At Home Health Care City, STATE,
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Assisted disabled clients to support independence and well-being.
  • Provided transportation and appointments management.
  • Followed nutritional plans to prepare optimal meals.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Developed rapport to create safe and trusting environment for care.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Supervised daily activities and provided assistance to staff.
  • Administered medication as directed by physician.
  • Administered prescribed medications under direction of physician.
  • Transported clients for medical and personal outings.
  • Provided direct personal care and administrative services to clients.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Documented vital statistics and coordinated with health care providers.
  • Improved patients' comfort with massage and application of topical treatments.
10/2020 to 10/2020
Customer Service Representative Stafford Wellness City, STATE,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Provided primary customer support to internal and external customers.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Provided information regarding charge accounts and loyalty programs.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Delivered prompt service to prioritize customer needs.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Maintained up-to-date knowledge of product and service changes.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Entered orders into computer database system.
  • Provided ongoing guest service.
Education
Expected in 11/2021 to to
GED:
Hallsville High School - Hallsville, TX
GPA:

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Resume Overview

School Attended

  • Hallsville High School

Job Titles Held:

  • Home Health
  • Home Health
  • Customer Service Representative

Degrees

  • GED

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