Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Companionship and Emotional Support
Patient Health Assessments
Conditions Assessment
Bathing Support
Personal Care Assistance
Laundry Washing, Drying and Ironing
Patient Progress Documentation
Client Relationship and Rapport
Household Support
Behavior Redirection
Meal Planning and Preparation
Household Chores
Home Cleaning and Sanitizing
Patient and Compassionate
Bed Making and Changing
Observation Communication
Grocery Shopping and Storage
Family Support and Instruction
First Aid and Safety
Client Documentation
Mobility Support
Fall Prevention
Elder Care
Personal Grooming Care
Wellness Support
Breathing Treatments
Patient and Family Interaction
Sanitizing Surfaces
Standard Operating Procedures Understanding
Developing Client Trust
Dressing Changes
Bathing and Dressing
Status Updates
Wound Care
Administering Medicines
Household Management
Oxygen Support
Work History
Home Health , 03/2022 - 05/2022 Jubitz – Vancouver, WA,
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Provided mobility assistance such as walking and regular exercising.
Completed entries in log books, journals and care plans to accurately document and report patient progress.
Provided transportation and appointments management.
Followed nutritional plans to prepare optimal meals.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Developed rapport to create safe and trusting environment for care.
Supervised daily activities and provided assistance to staff.
Administered medication as directed by physician.
Administered prescribed medications under direction of physician.
Transported clients for medical and personal outings.
Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Home Health, 11/2021 - 03/2022 Right At Home Health Care – City, STATE,
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Provided mobility assistance such as walking and regular exercising.
Completed entries in log books, journals and care plans to accurately document and report patient progress.
Assisted disabled clients to support independence and well-being.
Provided transportation and appointments management.
Followed nutritional plans to prepare optimal meals.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Developed rapport to create safe and trusting environment for care.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Supervised daily activities and provided assistance to staff.
Administered medication as directed by physician.
Administered prescribed medications under direction of physician.
Transported clients for medical and personal outings.
Provided direct personal care and administrative services to clients.
Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Documented vital statistics and coordinated with health care providers.
Improved patients' comfort with massage and application of topical treatments.
Customer Service Representative, 10/2020 - 10/2020 Stafford Wellness – City, STATE,
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Responded to customer requests for products, services and company information.
Provided primary customer support to internal and external customers.
Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Provided information regarding charge accounts and loyalty programs.
Communicated with vendors regarding backorder availability, future inventory and special orders.
Evaluated account and service histories to identify trends, using data to mitigate future issues.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Investigated and resolved customer inquiries and complaints quickly.
Delivered prompt service to prioritize customer needs.
Educated customers about billing, payment processing and support policies and procedures.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
Maintained up-to-date knowledge of product and service changes.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
Entered orders into computer database system.
Provided ongoing guest service.
Education
GED: , Expected in 11/2021 - Hallsville High School - Hallsville, TX GPA:
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