LiveCareer-Resume

home health aid resume example with 9+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Shift Manager Fast food worker highly efficient at preparing food orders quickly while greeting all customers and managing the cash register accurately.  experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures. Food service worker with fast food, retail and customer service experience. Trained in food safety and handling. Hardworking Shift Manager focused on producing quality food and providing excellent customer service.
Skills
  • Reliable and punctual
  • Cash handling
  • Reliable team worker
  • Neat, clean and professional appearance
  • Comfortable standing for long time periods
  • Delivers exceptional customer service
  • Commercial deep fryer and slicer operation
  • Proven leaderExcellent multi-tasker
  • Inventory rotation
  • Equipment use
  • Sales expertise
  • Preparing food items
  • Safe food handling
  • Cleaning and sanitizing
  • Sanitation and safety standards
  • Inventory checks
  • Effective customer communication
  • Signage and pricing accuracy
  • Stocking of food cases
  • Work area maintenance
  • Upselling
  • Product Knowledge
  • Food Services
  • Machine Safety
  • Inventory
  • Meal prep
  • Phone orders
  • Guest inquiries
  • Cooking procedures
  • Food service standards
  • Sandwich artistry
  • Issue resolution
  • Schedule management
  • Food handling and sanitization
Accomplishments
Recognized by peers and management for going above and beyond normal job functions.
Experience
02/2016 to Current Home Health Aid Day Or Night Senior Care | Dedham, MA,

. Clean House .Wash Clothes .Transport Client to stores and doctors. Remind Client to take Medicine

07/2020 to 03/2022 Deli Associate Dierbergs | Arnold, MO,
  • Maintained work areas to reduce potential for illness or injury.
  • Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Cleaned utensils, dishes and glasses for customer use.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Acquired new skills to support team and further accommodate customer needs.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Used mental math and available tools to total materials needed, costs and payments due.
03/2013 to 04/2016 Shift Manager Krystal | Jacksonville, FL,

Served fresh, hot food with a smile in a timely manner. Communicated clearly and positively with co-workers and management. Recorded customer orders and repeated them back in a clear, understandable manner. Took necessary steps to meet customer needs and effectively resolve food or service issues.

  • Upheld company standards and compliance requirements for operations.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Documented receipts, employee hours and inventory movement.
  • Enhanced operations and boosted productivity through employee training, coaching and assignments.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Taught staff upselling techniques to meet revenue targets.
  • Reinforced rules to promote superior employee performance.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Assessed reports and adjusted workflows to realign with targets.
  • Promoted products, increasing customer base and market share.
  • Directed employees through daily routines.
  • Handled customer complaints, questions and inquiries.
  • Managed cash positions and made bank deposits.
  • Counted out cash drawers at end of each shift and logged profits into computer system.
  • Managed inventory and ordered new products when inventory was running low.
  • Trained new employees on company policies, procedures, techniques and customer service standards.
  • Answered customer inquiries in regard to nutritional information and menu offerings.
  • Cross-trained in every store role to maximize operational knowledge.
  • Optimized productivity, streamlined program efficiency and boosted profitability.
Education and Training
Expected in 2012 to to GED | General Education Abbeville High, Abbeville, Louisiana GPA:
Football Academic Achievement Award.

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Resume Overview

School Attended

  • Abbeville High

Job Titles Held:

  • Home Health Aid
  • Deli Associate
  • Shift Manager

Degrees

  • GED

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