Authorized to work in the US for any employer.
US Army Veteran, 3 years active duty. Obtained top secret/crypto clearance.
Strong, diverse background in retail sales, customer service, and IT project management. Currently employed as a Home Good Specialist in retail sales and customer service and customer support. Nine years in Retail sales and over eight years of project management experience managing and supporting projects of various complexities. High standards of professionalism and personal ethics with the main focus to meet or surpass the company's business objectives. Dedicated, loyal, and totally focused on getting the tasks at hand completed to the delight of my customers. Proficient in the use of project management tools including Microsoft Office Suite (Word, Excel, and PowerPoint), Visio, Microsoft Outlook, and Microsoft Project. Project management skills, abilities and experience in many phases of a project life cycle including pre-sales support, contract negotiation, Request for Proposal (RFP), project planning, project scope, requirements gathering, timelines, Statements of Work (SOW), Service Level Agreements (SLAs), resource planning and assignment, client relations during project implementation, Change Management, Problem Management, procurement, subcontracting, budgeting, costing, project tracking, risk management, project reviews, project meetings, and maintaining constant client communications (verbal and written). Manage multiple projects simultaneously with focus on critical paths to achieve positive results. Provide leadership, motivation and counseling to members of the project teams.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Companies Worked For:
Job Titles Held: