LiveCareer-Resume

home care director resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Seasoned Director of Home Care knowledgeable about Home Care operations and offering top-notch project management, team leadership and problem-solving abilities. Ingenious in maximizing resources to meet challenging demands. Analytical leader with excellent multitasking abilities.

Skills
  • Performance metrics
  • Census goals
  • Staff supervision
  • Facility oversight
  • Employee retention strategies
  • Active listening
  • Leadership training
  • Policy/program development
  • Recruiting and hiring
  • Cost analysis and savings
  • Schedule management
  • Compensation/benefits administration
Experience
Home Care Director, 06/2021 to Current
Lhc GroupLakeland, FL,
  • Plan, organize, direct and evaluate operations to ensure the provision of adequate and appropriate care and services
  • Compliance with applicable laws and regulations
  • Work in collaboration with CEO planning, budgeting and management of operations in accordance with established fiscal parameters and yearly budget preparation
  • Implement governing body directives and ensuring that appropriate service policies are developed and implemented
  • Recruit, employ and retain qualified personnel to maintain appropriate staffing levels
  • Establish and maintain effective channels of communication
  • Work in collaboration with Director Clinical Care Management ensuring program personnel have current clinical information and current practices
  • Direct and monitoring organizational Performance Improvement activities
  • Ensure staff development including orientation, in-service education, continuing education and evaluation of staff
  • Assure the development and qualifications for professional services and the assignment of personnel
  • Ensure the accuracy of public information materials and activities
  • Regularly inform Team staff of current organizational, community, and industry trends
  • Develop administrative policies and procedures relating to the Home Health initiative at its various stages of growth
  • Review and evaluate existing policies and procedures
  • Maintain active contact with local, state, and national associations and participate in meetings, conventions, etc
  • Cooperate with health and health-related agencies to increase and improve services to the community
  • Develop an open, positive rapport with community resources affiliated with home health care services
  • Actively pursue new and innovative marketing opportunities
  • Facilitated peer-to-peer conflict resolution.
  • Initiated training and education programs for supporting healthcare staff.
Home Care Supervisor/Alternate Administrator, 10/2020 to 06/2021
AMERICA'S HOME HEALTH SERVICESCity, STATE,
  • Develop and implement a marketing plan for the assigned territory working closely with Team and CEO to meet or exceed budgeted referral/admission goals for the territory
  • Identify new referral sources in assigned territory to grow business
  • Utilize sales strategies, techniques, and promotional materials to effectively sell to potential and existing accounts in the territory
  • Maintain selected existing accounts that do not require clinical competence through ongoing sales calls
  • Establish and maintain lines of communication between referral sources
  • Attend department sales meetings and sales/operations growth meetings
  • Maintain weekly sales activity reports
  • Provide mentoring to teammates and new employees
  • Work effectively with other members of the territory team and Program Specialists to effectively grow the business in the territory.
Home Care Consultant/Team Leader, 10/2020 to 06/2021
AMERICA'S HOME HEALTH SERVICESCity, STATE,
  • Identify new referral sources in assigned territory to grow business
  • Utilize sales strategies, techniques, and promotional materials to effectively sell to potential and existing accounts in the territory
  • Maintain selected existing accounts that do not require clinical competence through ongoing sales calls
  • Establish and maintain lines of communication between referral sources
  • Attend department sales meetings and sales/operations growth meetings
  • Maintain weekly sales activity reports.
  • Developed and maintained successful relationships with industry leaders.
Education and Training
Bachelor of Science (B.S: Health Care Management, Expected in to STRAYER UNIVERSITY - WASHINGTON, DC
GPA:
GPA: 3.9, Alpha Chi National College Honor Society, Alpha Sigma Lambda National Honor Society
Associate: Science, Expected in to STRAYER UNIVERSITY - WASHINGTON, DC
GPA:
A.S: Health Care Management, Expected in to - ,
GPA:
GPA: 4.0
Additional Information
  • ACHEIVMENTS When I joined America’s Home Health Services in the winter of 2020, the company just opened my branch. I was given the responsibility of getting the branch up and running. I developed a marketing approach to build relationships with medical professionals that resulted in a pipeline of referral sources. I grew this branch from 0 hours each week to more than 3,000 hours each week in less than 2 years. ACOMPLISMENTS Handled full sales cycle. Grew business by 77% through creative strategies. Effectively managed team of over 50 employees in 6 locations. Spearheaded communication with clients. Increased client retention 35%.
Accomplishments
  • Recognized as Employee of the year 2020 for outstanding performance and team contributions.
  • developed highly effective new marketing plan that significantly increased sales and improved operations.
  • Exceeded Sales Management goals by 76% on a quarterly basis, which led to promotion to Director of Home Care within 12 months.
  • Managed a successful sales team of 12 members who consistently exceeded sales goals by 30% each month.
  • Consistently maintained high customer satisfaction ratings.

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Resume Overview

School Attended

  • STRAYER UNIVERSITY
  • STRAYER UNIVERSITY

Job Titles Held:

  • Home Care Director
  • Home Care Supervisor/Alternate Administrator
  • Home Care Consultant/Team Leader

Degrees

  • Bachelor of Science (B.S
  • Associate
  • A.S

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