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hiv care and treatment officer resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Responsible [Job Title] enthusiastic about supporting best practices in hospital operations, compliance and healthcare management. Demonstrated strengths in multi-area management, quality assurance and service. Resourceful professional and collaborative team player. Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Articulate Communication
  • Interdepartmental Collaboration
  • Patient Relations
  • Claims Processing
  • Medical Data Collection
  • Patient Care Coordination
  • HIPAA Compliance
  • Meeting Preparation
  • Appointment Scheduling
  • Budget Development
  • Service Utilization Improvements
  • Time Management
  • Data Analysis
  • Financial Reporting Coordination
Experience
HIV Care and Treatment Officer, 04/2017 - Current
Rakai Health Sciences Program City, ,
  • Established strong work network by building professional relationships with physicians and fellow employees.
  • Provided administrative support for patient care staff.
  • Troubleshot and resolved complex customer service issues to enhance patient and family experience.
  • Demonstrated flexibility during changes to patient care practice.
  • Maintained records management system to process personnel information and produce reports.
  • Collaborated with nursing staff to advocate for individual patient needs and insurance coverage.
  • Assured regulatory compliance and professionalism across patient service.
  • Explained policies, procedures and services to patients.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Established Infection control and waste management Health based systems in all the supported health facilities in the districts supported.
  • Built Technical capacity of frontline health workers in Diagnosis and Management of Tuberculosis and HIV.
  • Established standalone Tuberculosis clinics in supported health facilities.
  • Coordinated and trained in Ministry of health Regional Dissemination of New Guidelines for prevention and Treatment of HIV in Uganda for the year 2018 and 2020 and Tuberculosis Diagnosis and Management Training in Central 1 Region.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
  • Coordinated work activities and scheduling of medical, nursing and physical plant staff.
  • Updated procedures necessary for compounding, mixing, packaging and labeling medications.
Clinical Officer, 06/2014 - 03/2017
Katakwi District Local Government City, ,
  • Communicated with patients with compassion while keeping medical information private.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Trained and mentored new medical and facility staff on in patient care.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Developed work plans to support routine functioning of out patient department.
  • Coordinated youth friendly activities in the district to support improve social interactions of adolescents and young persons living with HIV.
  • Planned and implemented programs for health care or medical facilities supporting staff performance improvement.
  • Developed, implemented, monitored and evaluated quality improvement initiatives for patient care.
Clinical Officer, 02/2012 - 01/2014
St. Jordan Medical Services City, ,
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Maintained records management system to process personnel information and produce reports.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
  • Provided impatient and out patient care to patients
  • Reviewed patient treatment progress at community level.
  • Provided continuous medical education to health facility staff.

Education and Training
Bachelor of Science: Public Health And Health Promotion, Expected in 08/2020
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Uganda Martyrs University - Kampala,
GPA:
Status -
High School Diploma: , Expected in 05/2016
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Institute of Hospice And Palliative Care in Africa - Kampala,
GPA:
Status -
High School Diploma: , Expected in 09/2012
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Fortportal School of Clinical Officers - Fortportal,
GPA:
Status -
: Uganda Advanced Certificate of Education, Expected in
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Ngora Girls Secondary School - Ngora District,
GPA:
Status -
: Uganda Certificate of Education, Expected in
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Teso College Aloet - Soroti,
GPA:
Status -
: Uganda Primary Leaving Certificate, Expected in
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Madera Boys Boarding Primary School - Soroti,
GPA:
Status -
Languages
Ateso :
First Language:
Negotiated :
:
English : C1
Advanced:
Negotiated :
:
Luganda : C1
Advanced:
Negotiated :
:
Accomplishments
  • Increased quality of care by developing new tracking and assessment methods.
  • Eliminated unnecessary care bottlenecks to drive improvements to patient satisfaction and quality assurance initiatives.

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Resume Overview

School Attended

  • Uganda Martyrs University
  • Institute of Hospice And Palliative Care in Africa
  • Fortportal School of Clinical Officers
  • Ngora Girls Secondary School
  • Teso College Aloet
  • Madera Boys Boarding Primary School

Job Titles Held:

  • HIV Care and Treatment Officer
  • Clinical Officer
  • Clinical Officer

Degrees

  • Bachelor of Science
  • High School Diploma
  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)
  • Some College (No Degree)

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