Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Seasoned recruiting professional with forward-thinking, adaptable and detail-oriented approach to meeting employer requirements. Well-versed in job boards and online recruiting techniques. Successful training, supervising and motivating high-performance recruitment teams.
Multi-talented shift leader and Assistant manager consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Skills
Relationship cultivation and maintenance
Employee onboarding and orientation
Interviewing and prescreening
Candidate Sourcing
Organizational Development
Training development
Team building
Communications
Problem resolution
Supervision
Team management
Job description development
Training and mentoring
Training and development
Pre-Employment Screening
Wages and salary
File and records management
Budgets
Business operations
First Aid/CPR
Customer service
Operational improvement
Work History
10/2019 to 07/2020Hiring ManagerConsolidated Supply Co. | Seattle, WA,
Developed relationships with potential job candidates to promote effective communication throughout hiring processes.
Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
Produced and analyzed production or results from job descriptions and advertisements, prescreening protocols, interview questionnaires and post-interview assessments.
Elevated team performance via strategic planning and coaching in areas of prospecting, sales and value-added presentations.
Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
Managed recruitment team and educated and mentored new advisors.
Adhered to corporate branding requirements when filling positions.
Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
09/2017 to 09/2019Shift ManagerMcdonald's - Hci | Palm Bay, FL,
Trained and mentored new employees to maximize team performance.
Managed schedules, accepted time off requests and found coverage for short shifts.
Tracked receipts, employee hours and inventory movements.
Kept employees operating productively and working on task to meet business and customer needs.
Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
Trained back-up associates and led crew members in managing operations of storefront.
Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Regularly checked building to confirm maintenance and cleaning met code and regulations.
Supervised employees and oversaw quality compliance with company standards for food and services.
Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
Cooperated with coworkers to improve customer experience and manage storefront.
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Coached crew members to optimize performance and motivate toward more efficient work.
Exercised composure under pressure and in escalated customer service scenarios.
Recruited and interviewed candidates for management to evaluate readiness and fit for position.
01/2019 to 08/2019Manager in TrainingClaire's Accessories | Brooklyn, NY,
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Monitored over Number employees' day-to-day activities and made plans to rectify issues resulting in Result.
08/2017 to 11/2018Shift ManagerMcdonald's - Hci | Sebastian, FL,
Trained and mentored new employees to maximize team performance.
Managed schedules, accepted time off requests and found coverage for short shifts.
Tracked receipts, employee hours and inventory movements.
Kept employees operating productively and working on task to meet business and customer needs.
Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
Trained back-up associates and led crew members in managing operations of storefront.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Regularly checked building to confirm maintenance and cleaning met code and regulations.
Supervised employees and oversaw quality compliance with company standards for food and services.
Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
Cooperated with coworkers to improve customer experience and manage storefront.
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Coached crew members to optimize performance and motivate toward more efficient work.
Education
Expected in 12/2016Diploma | West Fargo High School , West Fargo, ND, GPA:
Expected in | Business ManagementNorthern State University, Aberdeen, SDGPA:
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