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Hilo Operator, Resume Example

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HILO OPERATOR,
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Forklift certified
  • Diesel tractor expertise
  • Michigan licensed driver
  • Communications
  • Planning and coordination
  • Team management
  • Customer service
  • Team building
  • Organization
  • Problem resolution
  • Operational improvement
  • Process improvement
  • Project organization
  • Inventory management
  • Business operations
  • Supervision
  • Staff development
Experience
January 2017 to April 2020
Gpm InvestmentsMartinsville , VAHilo Operator,
  • Maximized team efficiency by using equipment such as a HiLo to move materials.
  • Identified and troubleshot issues with equipment and completed basic repairs to restore functionality.
  • Documented weight and destination production data in detailed daily logs for management review.
  • Carefully and precisely manipulated controls of a HiLo-powered vehicle to navigate throughout facility, thoughtfully selecting routes to avoid obstructions and crowded areas.
  • Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
  • Collaborated with team members to coordinate efficient and accurate movements.
  • Secured loads to prevent shifting or damage to items.
  • Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment, with a HiLo.
  • Accurately measured and recorded product weight, dimensions or other production data for use in tag and label creation.
  • Earned reputation for good attendance and hard work.
January 2014 to January 2017
Sheridan Group Inc. CompanyEnfield , NHDeli Team Leader
  • Supervised team of 50 employees in Meijer establishment, maintaining positive and productive atmosphere to enhance employee experience.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Collaborated with other managers to educate employees on menu and procedural changes.
  • Handling over of cash and card transactions daily with accuracy and efficiency.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Maintained optimal inventory levels and kept food costs in line with budget limitations.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Oversaw hiring, training and development of kitchen employees.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
January 2012 to January 2014
Sheridan Group Inc. CompanyHartford , VTManager
  • Decreased costs significantly by negotiating with vendors and suppliers for better prices.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, job boards and sharing details via social media platforms.
  • Increased safety awareness among employees, resulting in zero injuries.
  • Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Facilitated month-end journal entries, account reconciliation and invoicing using [Software].
February 2002 to January 2012
TGI Friday'sCity , STATEManager
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Decreased costs significantly by negotiating with vendors and suppliers for better prices.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategies.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Increased safety awareness among employees, resulting in zero injuries.
  • Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, job boards and sharing details via social media platforms.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Education and Training
May 2002
Grand Rapids Catholic Central High School
City

High School Diploma
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Resume Overview

School Attended

  • Grand Rapids Catholic Central High School

Job Titles Held:

  • Hilo Operator,
  • Deli Team Leader
  • Manager

Degrees

  • High School Diploma

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