Hilo Operator resume example with 18+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
Forklift certified
Diesel tractor expertise
Michigan licensed driver
Communications
Planning and coordination
Team management
Customer service
Team building
Organization
Problem resolution
Operational improvement
Process improvement
Project organization
Inventory management
Business operations
Supervision
Staff development
Experience
01/2017 to 04/2020Hilo Operator, Gpm Investments | Martinsville, VA,
Maximized team efficiency by using equipment such as a HiLo to move materials.
Identified and troubleshot issues with equipment and completed basic repairs to restore functionality.
Documented weight and destination production data in detailed daily logs for management review.
Carefully and precisely manipulated controls of a HiLo-powered vehicle to navigate throughout facility, thoughtfully selecting routes to avoid obstructions and crowded areas.
Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
Collaborated with team members to coordinate efficient and accurate movements.
Secured loads to prevent shifting or damage to items.
Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment, with a HiLo.
Accurately measured and recorded product weight, dimensions or other production data for use in tag and label creation.
Earned reputation for good attendance and hard work.
01/2014 to 01/2017Deli Team LeaderSheridan Group Inc. Company | Enfield, NH,
Supervised team of 50 employees in Meijer establishment, maintaining positive and productive atmosphere to enhance employee experience.
Oversaw food preparation, production and presentation according to quality standards.
Collaborated with other managers to educate employees on menu and procedural changes.
Handling over of cash and card transactions daily with accuracy and efficiency.
Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
Maintained optimal inventory levels and kept food costs in line with budget limitations.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
Oversaw hiring, training and development of kitchen employees.
Handled escalated customer complaints to provide full resolutions and promote loyalty.
Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
01/2012 to 01/2014ManagerSheridan Group Inc. Company | Hartford, VT,
Decreased costs significantly by negotiating with vendors and suppliers for better prices.
Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Assigned tasks to associates to fit skill levels and maximize team performance.
Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, job boards and sharing details via social media platforms.
Increased safety awareness among employees, resulting in zero injuries.
Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
Trained current employees on additional job positions to maintain coverage of roles at all times.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Facilitated month-end journal entries, account reconciliation and invoicing using [Software].
02/2002 to 01/2012ManagerTGI Friday's | City, STATE,
Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
Decreased costs significantly by negotiating with vendors and suppliers for better prices.
Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategies.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Assigned tasks to associates to fit skill levels and maximize team performance.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
Increased safety awareness among employees, resulting in zero injuries.
Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
Trained current employees on additional job positions to maintain coverage of roles at all times.
Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, job boards and sharing details via social media platforms.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Education and Training
Expected in 05/2002High School Diploma | Grand Rapids Catholic Central High School, Grand Rapids, MI, GPA:
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