Higher Education Account Executive Partner Manager resume example with 8 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
  • AWS Solutions Architect Training – Montgomery College – In progress Cloud Solution Sales – Certificate of Completion 2017 ITIL Certificate Course - 2017 Virginia Community College System Classified Staff Leadership Academy – 3 day Leadership Development Training The Challenger Sales Seminar Dale Carnegie Training: “Relationship Selling” Zig Ziglar Seminar: “Secrets of Closing the Sale” Tom Hopkins Seminars: “How to Master the Art of Selling Anything”, “Handling & Overcoming Objections”, and “Telephone Strategies for Success” Anthony Robbins Seminar: “Successful Business Development” BUSINESS & TECHNICAL EXPERTISE BUSINESS & TECHNICAL EXPERTISE Continuous Improvement, Design Thinking, Problem Solving, Solution Selling, Partner Management, Process Improvement, Managing Processes, Analyzing Information, Planning, Sales Forecasting, Service Management, ITIL Foundations, Identity and Access Management (IAM), Networking, Network Security, Salesforce, Google Apps, Cloud Concepts and Technologies, AWS Cloud technologies, AWS Compute, AWS Storage, AWS Networking, AWS Management tools, AWS IoT, Microsoft Azure, Azure Solutions, Google Cloud Platform(GCP), BlockChain/BaaS, DevOps, Docker, Kubernetes, Linux, Virtualization, Adobe Document Cloud, Adobe Photoshop, Adobe Marketing Cloud, Cloud Computing Security, Cisco, Microsoft Dynamics, Microsoft Office 365, Microsoft Sharepoint, Cloud Solution Selling, Oracle Sales Cloud, Oracle Social Cloud, Windows & MAC.
Professional Summary
SALES & BUSINESS DEVELOPMENT PROFESSIONAL Consultative Solutions Expert | Client Relationship Management | Enterprise Sales Top-performing sales, management, partnership builder, and business development professional with proven ability to build customer trust, inspire customers to believe what I believe, drive business expansion through aggressive sales initiatives that deliver revenue growth, market share, and market penetration. Strategic thinker who can plan and implement sales, marketing, and business initiatives to support corporate objectives. Particularly strong Microsoft Azure and AWS Cloud background, solution selling, problem solving, design thinking, relationship management, and service management; verifiable track record of success driving unprecedented revenue and profitability gains within highly competitive organizations, industries, and markets. Ambitious, aggressive, and intensely focused on bottom-line results.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
01/2016 to 01/2017 Higher Education Account Executive/Partner Manager Zayo Group | White Plains, NY,
  • Sold, marketed and created awareness for Oracle’s suite of Higher Education Workforce Development SaaS Training offerings, digital learning subscriptions, digital transformation, & E-Learning systems, and professional services, to Colleges and Universities, K-12 Districts and State & Local Governments.
  • Assessed client process deficiencies and proposed Oracle consulting solutions.
  • Managed client renewals Maximize onsite customer face time to apply in-depth understanding of the customer's business problems, business environment and industry Established business plan for a multi-state geographical territory to focus goals on market expansion and engagement.
  • Developed and executed account service sales strategy and account plans Responsible for driving sales and renewals with a focus on net new business development.
  • Established new and profitable higher education partnerships for Oracle’s Workforce Development Program’s Cloud offerings.
  • Developed a strong understanding of key influencers & decision makers, target market, and products and solutions.
  • Demonstrated success growing clients organically – over 105% in 7 months! Served as the primary point of contact for clients.
  • Professional services business development experience including creating statements of work (SOW), activity reporting and forecasting Made 40-50+ cold calls per day to generate new business Understood, communicated, and enhanced Oracle’s Value proposition and solutions.
  • Assisted clients with creating go-to-market strategies.
  • Added value to the customer long-term by becoming a subject matter expert in vertical and trusted advisor who understood business value - industry knowledge, competitive landscape, core business model for that vertical.
  • Self -generated two of my division’s biggest spending partners($2.150 million annual revenue forecast) Northern Virginia Community College (NOVA) – Workforce Development Division.
01/2011 to 01/2016 Acting Director Senior Business Development Manager | , ,
  • Sold multiple types of professional services, organizational development consulting services, employee E-learning systems, SaaS Digital Learning subscriptions and classroom training within Business & Federal, State, and local Governments Evaluated organizational processes and proposed NOVA organizational development consulting solutions.
  • Added value to the customer long-term by becoming a subject matter expert in vertical and trusted advisor who understood business value - industry knowledge, competitive landscape, core business model for that vertical.
  • Managed E-learning system deployments Managed a monthly a portfolio of business & government prospects Created & Developed NOVA’s Workforce Development Social Selling Strategy Hunted and pursued new accounts Demonstrated Success growing clients organically – over 1500% in 4 years Served as the primary point of contact for clients for over four years Uncovered opportunities to strategically outperform and gain market share Established strong relationships with local government agencies and organizations that resulted in regularly spending clients & strategic partnerships.
  • Professional services business development experience including creating statements of work (SOW), activity reporting and forecasting Ranked TOP Business Development Manager in revenue produced, four years in a row, producing over $10 million USD of self generated business in four years!.
01/2010 to 01/2011 Business Development Manager Aveanna Healthcare | City, STATE,
  • Sold SaaS Travel & Expense Management services to medium to large clients Created marketing strategies for developing new business Networked with partners, organizations, and community events Created 75 new regularly trading accounts Managed 40+ regularly trading accounts and over 500 potential clients via Salesforce CRM Conducted presentations to C-level executives and key decision makers Negotiated and executed service level agreements Made 75-100 cold calls per day Exceed quota 7 months in a row Self Generated 27 new spending clients Increased office sales by over 300% Employee of the month 12/ 2010, 2/2011, 3/2011, & 6/2011.
01/2008 to 01/2009 Account Executive FCM Travel Solutions | City, STATE,
  • Sold Bosley Medical Groups products and services to Dermatologist, Corporate & Retail clients.
  • Attended networking events Sold into and managed a sales territory that included: DC, VA, MD Western NY, & Western PA Networked with Surgeons to create relationships and sales opportunities Made an average of 50 cold calls per day Managed 300+ accounts via Siebel CRM System 1 ranked Account Executive in the Nation in product sales.
Expected in May 2018 Master of Business Administration(MBA) | Strategic Management Entrepreneurship & Innovation Louisiana State University, Shreveport, LA GPA:
Strategic Management Entrepreneurship & Innovation GPA: 3.9
Expected in Bachelor of Science | Business Management/Computer Information Systems Management University of Maryland, University College, College Park, MD GPA:
Business Management/Computer Information Systems Management GPA: 3.5
Business Development, business plan, C, competitive, consulting, CRM, clients, client, DC, driving, focus, forecasting, government, local government, marketing strategies, market, office, networking, new business development, Oracle, organizational development, organizational, presentations, processes, producing, reporting, Retail, sales, Selling, Siebel, service level agreements, strategic, Strategy

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Resume Overview

School Attended

  • Louisiana State University
  • University of Maryland, University College

Job Titles Held:

  • Higher Education Account Executive/Partner Manager
  • Acting Director Senior Business Development Manager
  • Business Development Manager
  • Account Executive


  • Master of Business Administration(MBA)
  • Bachelor of Science

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