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High School Education Assistant Resume Example

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HIGH SCHOOL EDUCATION ASSISTANT
Professional Summary

Reliable retail assistant offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Skills
  • Retail experience
  • IEP compliance
  • Classroom management
  • Administrative support
  • Teamwork
  • POS Systems
  • Cash Handling
  • Sales Goals
  • Cleaning
  • Product Knowledge
  • Visual Merchandising
  • Sorting
  • Detail-oriented
  • Excellent work ethic
  • Higher education practices knowledge
  • Education administration
  • High-quality customer service
  • Vocational Education
  • Progress Reporting
  • Recordkeeping
  • Emotional Support
  • Classroom support
  • Social development and integration
  • Conflict resolution techniques
  • Behaviour improvements
  • Group leadership
Work History
03/2017 to 12/2020
High School Education Assistant Alta-1 College – Cockburn, WA
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported student learning objectives through personalized and small group assistance.
  • Assessed student assignments to check quality and completeness before submission for grading.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Prepared instruction materials, including making copies, constructing bulletin boards and setting up work areas.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
  • Took attendance, graded assignments and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Participated in professional development opportunities and attended in-services and seminars.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
  • Supervised students in common areas such as cafeteria, library and playground.
  • Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
  • Identified warning signs of emotional or developmental problems and reported to parents.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Facilitated group sessions and provided one-on-one support.
  • Observed individual behaviors and suspect actions, and reported issues to supervisory staff.
  • Relieved classroom teacher during breaks, using behavior management to maintain order and structure in classroom.
  • Offered constructive feedback to minors under care regarding specific actions, behaviors and words.
  • Took daily attendance, notifying classroom teacher immediately of any student absences.
03/2015 to 12/2017
Sales AssistantConnor Clothing – Perth, WA
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Provided pricing information to customers regarding specific products.
  • Referred customers to various services by evaluating needs and providing recommendations.
  • Maintained records related to sales, returns and inventory availability.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Processed cash, check and credit card payments.
  • Opened new merchandise and stocked sales floor racks and shelves.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
01/2012 to 12/2015
Pharmacy AssistantCorfield Street Family Chemist – Gosnells , WA
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Merchandised over-the-counter goods and rotated stock.
  • Assisted pharmacy staff in preparing medications and filling orders.
  • Greeted customers and responded to questions in friendly and knowledgeable way.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
  • Established and maintained patient profiles, updating organizational database with current information.
  • Updated computer system with current customer, payment and inventory information.
  • Verified order information against computer database.
  • Provided administrative support including, filing, copying and faxing.
  • Communicated instructions to patients or caregivers.
  • Received incoming supplies and stocked in correct locations.
02/2013 to 06/2013
Sales AssistantBetts – Perth, WA
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Provided pricing information to customers regarding specific products.
  • Referred customers to various services by evaluating needs and providing recommendations.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
Education
2017
Bachelor of Arts: Psychology
Murdoch University - WA
Expected in 2021
Graduate Certificate : Human Rights
Curtin University - WA
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Resume Overview

Companies Worked For:

  • Alta-1 College
  • Connor Clothing
  • Corfield Street Family Chemist
  • Betts

School Attended

  • Murdoch University
  • Curtin University

Job Titles Held:

  • High School Education Assistant
  • Sales Assistant
  • Pharmacy Assistant

Degrees

  • Bachelor of Arts : Psychology
    Graduate Certificate : Human Rights

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