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hha marketing co ordinator resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Compassionate focused on helping clients maintain personal hygiene and CNA, HHA, QMA, Certified Medical Asst, Market Co Ordinator with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness.

Skills
  • Quality Program Protocols
  • Compassionate Client Care
  • Behavior Redirection
  • Care Plan Management
  • Client Safety and First Aid
  • Meal Planning and Preparation
  • Medication Administration
  • Documentation and Reporting
  • Patient Health Assessments
  • Dietary Orders Compliance
  • Patient Care Recordkeeping
  • Mental Health Support
  • Performance Assessment
  • Bed Making and Changing
  • Activities of Daily Living (ADLs)
  • Service-Oriented
  • Client Relationship and Rapport
  • Time Management
  • Family Support and Instruction
  • Vital Signs Monitoring
  • Daily Charting
  • Progress Monitoring
  • Ambulation Assistance
  • Prescribed Exercises
Experience
HHA & Marketing Co Ordinator, 01/2010 - 04/2017
Addus Homecare Corporation Philadelphia, PA,
  • Developed brand marketing plan strategies to increase brand awareness.
  • Created daily social media posts to build robust brand presence on Twitter, Facebook and Instagram.
  • Assisted with communication strategies and implemented tactics to support business objectives.
  • Delivered administrative support services to improve marketing efforts.
  • Monitored social media trends and best practices to drive continuous improvement.
  • Wrote, proofed and edited content in accordance with established brand guidelines.
  • Collaborated with marketing manager to plan out campaign strategies, time tables and guidelines.
  • Worked with creative teams to deliver productive marketing campaigns.
  • Proposed internal and external ideas and initiatives to help promote general awareness of company brand.
  • Monitored responses to promotional content, adjusting messages to achieve objectives.
  • Partnered with marketing teammates and other stakeholders to build and launch marketing programs.
  • Assisted with development of lead generation plans with targeted prospects, measures and objectives.
  • Developed internal and external marketing communication and collateral pieces to support localized initiatives.
  • Oversaw development of marketing collateral to meet client needs.
  • Conducted competitive research and analysis to support strategic marketing initiatives.
  • Planned advertising campaigns for online, print and other mediums.
  • Coordinated marketing events for showcasing product and service offerings.
  • Marketed products and services at tradeshows and promotional events.
  • Assessed projects against budgets and timelines, keeping team and assignments on task.
  • Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
  • Conducted research to determine ideal markets for products and services.
  • Evaluated marketing personnel and offered constructive feedback on ways to improve.
HHA, 03/2012 - 05/2016
Alpha Home Health Agency City, STATE,
  • Assisted clients with bathing, dressing and incontinence care.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Improved patient outlook and daily living through compassionate care.
  • Assisted with client personal care needs to foster independence and well-being.
  • Helped client with medication self-administration.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Documented care provided and submitted notes to supervisor.
  • Managed patient transportation and appointment scheduling.
  • Tracked and reported clients' progress based on observations and conversations.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
  • Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
  • Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Planned, prepared or served meals to patients according to prescribed diets.
  • Documented patient status and reported changes in care needs.
  • Transported individuals to medical appointments and assisted with errands.
  • Accompanied clients to doctors' offices or on other trips outside home.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Maintained records of patient care, progress or problems to report and discuss observations.
CNA and Unit Secretary, 02/1991 - 05/1995
Swedish Covenant Hospital City, STATE,
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Used mobility devices to transport patients.
  • Helped residents walk with or without self-help devices.
  • Distributed drinking water and nourishment to residents.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Documented activities and recorded information in EMR system.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
Education and Training
Hotel Management: Hotel Management, Expected in 01/1994
-
Echols Internation School of Hotel And Travel Indu - Chicago, IL,
GPA:
Status -
Associate of Science: Nursing, Expected in 01/1993
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City Colleges of Chicago-Harry S Truman College - Chicago, IL
GPA:
Status -
Associate of Applied Science: Applied Science, Expected in 05/1990
-
Good Counsel High School - Chicago, IL,
GPA:
Status -
Languages
Spanish :
Limited:
Negotiated :
:
Filipino :
Limited:
Negotiated :
:
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Developed relationships with several new clients and typically exceeded sales goals by 90%
Activities and Honors
  • 10 Daisy Awards
  • patient and client referrals

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Resume Overview

School Attended

  • Echols Internation School of Hotel And Travel Indu
  • City Colleges of Chicago-Harry S Truman College
  • Good Counsel High School

Job Titles Held:

  • HHA & Marketing Co Ordinator
  • HHA
  • CNA and Unit Secretary

Degrees

  • Hotel Management
  • Associate of Science
  • Associate of Applied Science

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