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Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Conscientious Health Care Manager proudly offering over 13 years of vast experience managing healthcare facilities and strong knowledge of mental health and correctional health procedures. Substantial experience managing medical databases with the ability to schedule nursing staff. Organized, outgoing and energetic with excellent verbal and written communication skills.

Skills
  • Policy implementation
  • Staff Training
  • Staff Management
  • Planning and Coordination
Work History
Heath Care Unit Administrator , 06/2017 to Current
Good Shepherd HospicePort Washington, NY,
  • Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
  • Oversaw RNs, LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties.
  • Launched quality assurance practices for each phase of development
  • Oversaw proper maintenance and dissemination of filing documentation as well as records and reports for review by various departments.

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Director of Nursing, 10/2014 to 06/2017
St. Catherine Of SienaBethpage, NY,
  • Established new policies and updated existing policies to improve standard of care for patients.
  • Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.

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Clinical Nurse Manager , 02/2010 to 06/2014
McFarland Mental Health CenterCity, STATE,
  • Oversaw operations, including admissions and discharges and scheduling of nursing staff.
  • Developed program targeted on adolescents, including private tutors, DBT groups, process groups and family education.
  • Introduced initiatives based on staff education, infection control audits, safe medication administration and proper wound care to achieve unit and facility goals.
  • Motivated nursing staff to pursue advanced training and collaborated with unit leaders to identify skill needs.
  • Responded to behavioral and medical crises codes.
  • Interacted effectively with department managers to promptly correct problems and improve services.

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Education
Bachelor Of Science: Nursing, Expected in
DeVry University - Downers Grove, IL
GPA:

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Resume Overview

School Attended

  • DeVry University

Job Titles Held:

  • Heath Care Unit Administrator
  • Director of Nursing
  • Clinical Nurse Manager

Degrees

  • Bachelor Of Science

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