Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care and nursing leadership in fast-paced environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Accomplishments
Professional Nursing Clinical Excellence Award Nominee
Daisy Award
Quality Improvement and Evidence-Based Practice awards
Extra Miler Award
Wisconsin Nurse Leadership Academy Nominee
Skills
Telemetry
Chronic Disease Management
Shared Governance
Intravenous Therapy
Infection Control And Aseptic Procedures
Work History
10/2020 to Current
Healthcare Operations RN Manager Hill Country Memorial Health System – Fredericksburg, TX,
Direct day-to-day administrative and operational functions for 21-bed facility, providing guidance and leadership to over 20 employees.
Assessed patients, evaluated healthcare needs, goals for treatment, and available resources, and developed care plans in coordination with multidisciplinary healthcare professionals, including physicians, dietician, and social worker.
Communicated, updated and advocated care plans to patients and family.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
Supervised, directed and motivated high-quality performance from nursing staff.
Educated patients and caregivers on healthcare protocols and processes.
Established and continuously optimized unit schedules and individual work assignments.
Administered comprehensive dialysis treatment to wide range of patients, including indigent and low-income patient populations.
Onboarded new dialysis nurses, providing guidance on unit functions and individual roles, clinic policies and procedures and nursing best practices.
09/2020 to 12/2020
Registered Nurse Archbold Medical Center – Quitman, GA,
Managed quality care for up to 18 patients with varied conditions, including heart failure, end-stage renal disease, coronary artery disease, as well as patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
Collaborated with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological and cognitive needs.
07/2016 to 07/2020
Nurse Manager Hill Country Memorial Health System – Marble Falls, TX,
Oversaw nursing operations for 50-bed Cardiac Progressive Care unit, delivering leadership, assistance and management for staff of 160+
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
Collaborated with senior leadership, interdisciplinary teams, and other key stakeholders in order to develop, implement, and evaluate programs and services
Analyzed patient and staff-related data to measure quality and effectiveness of patient care
Maintained operational financial budget and presented capital funding requests
Applied evidence-based healthcare practices and nursing standards
Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task and foster engaging and supportive work environment
Facilitated peer-to-peer conflict resolution
06/2013 to 07/2016
Registered Nurse Froedtert Hospital – City, STATE,
Offered high quality and specialty nursing care on 23-bed Cardiac Progressive Care unit including heart failure, arrhythmias, chest pain, open heart surgery, interventional cardiac procedures, LVAD, cardiac drips
Cared for culturally-diverse patients, liaising with family members and specialists to address changing needs and enhance individual experience.
Administered medication, pain management and analysis of patient responses to interventions to improve individual performance.
Conducted initial assessments, documented findings in patient records and notified physicians of abnormal findings.
Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Education
Expected in 05/2013
Bachelor of Science: Nursing Milwaukee School Of Engineering - Milwaukee, WI, GPA:
Minored in Technical Communication
Awarded Nursing Leadership Award
Fred F. Loock MSOE Outstanding Student Award Nominee
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