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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Twenty years in the HealthCare Industry, advocating and making a difference in peoples lives. Seeking a position with a reputable company.

Skills
  • Service Utilization Improvements
  • Customer Experience
  • Administrative and Office Support
  • Operational Records Maintenance
  • Patient Needs Assessment and Referral
  • Critical Thinking
  • Healthcare Planning
  • Organizational Turnaround
  • Regulatory Issues
  • Calm and Effective Under Pressure
  • Policy and Program Development
  • Patient Confidentiality and Data Security
  • Building Rapport and Credibility
  • Documenting and Recording Information
  • Communicating to Patients and Families
  • Healthcare Billing
Education
Stony Brook University Stony Brook, NY Expected in 05/2014 – – Master of Science : Nursing - GPA :
University of Utah Salt Lake City, UT Expected in 05/2009 – – Bachelor of Science : Nursing - GPA :
Salt Lake Community College Salt Lake City, Ut Expected in 05/2002 – – Associate of Science : Nursing - GPA :
Salt Lake Community College Salt Lake, Expected in 05/2002 – – Associate of Applied Science : Nursing - GPA :
Work History
State Of Delaware - Registered Nurse
Newport, DE, 02/2020 - 12/2021
  • Provided direct patient care of 10-400 patients daily.
  • Provided COVID-19 vaccine to those who requested it per CDC guidelines, allowing highest level of health possible.
  • Trained new nurses, medical assistants, nursing students, and ancillary staff in proper techniques, care standards, operational procedures and safety protocols.
  • Educated patients, families and caregivers regarding COVID vaccine diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
New England Sinai Hospital And Rehabilitation Center - Healthcare Advocate
Stoughton, MA, 02/2018 - 02/2020
  • Support staff for 20 patients daily.
  • Helped provide a cohesive, comfortable, & emotional environment.
  • Discussed patient grievances with management to develop action plans, resolving complaints.
  • Obtained patient feedback from patients to provide appropriate recommendations to improve patient services.
  • Assisted with regulatory issues such as compliance.
  • Developed and maintained electronic record management systems to analyze and process data.
  • Produced detailed and relevant reports for use in making business decisions.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Facilitated communication between patients and various departments and staff.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
  • Organized patient records and database to facilitate information storage and retrieval.
  • Helped address client complaints through timely corrective actions and appropriate referrals.
  • Worked with patients to ascertain issues and make referrals to appropriate specialists.
  • Recommended service improvements to minimize recurring patient issues and complaints.
  • Kept current with literature and felid advancements to advocate to and for patients.
  • Treated patients with mood disorders, anxiety, depression, OCD, LGBTQIA, bipolar, suicidal ideation & dual diagnosis.
  • Treat patient's mind, body & spirit.
  • Saw an improvement in patient's self worth & self esteem, allowing them to create a meaningful and purposeful life.
New England Sinai Hospital And Rehabilitation Center - Advanced Practice Registered Nurse
Stoughton, MA, 06/2013 - 01/2018
  • Evaluated patient progress and responses to various treatments.
  • Assessed patient conditions by performing thorough examinations and asking appropriate medical questions.
  • Provided counseling to patients and families and referred patients to other treatment facilities.
  • Recommended medications and other treatments such as physical therapy and inhalers for variety of different health conditions.
  • Established and implemented developmental screening initiatives to detect delays in young children.
  • Diagnosed and responded to illnesses and physical conditions through prescription of medication and health counseling and education.
  • Explained side effects from medications and provided in-depth education to patients on diabetes, asthma, cancer and other diseases.
  • Ordered lab tests and interpreted test results and maintained patient records.
  • Provided anticipatory guidance to pediatric patients and families concerning areas such as vaccine administration, developmental milestones and nutrition and hygiene practices.
  • Formulated plans of care to optimize child's health potential and minimize physical and psychological complications.
  • Evaluated child's response to treatment through phone calls and follow up visits.
  • Delivered high level of care and service to patients through email, video chat and online assessments.
  • Assessed, evaluated and cared for neonate and pediatric patients.
  • Evaluated patient histories, complaints and current symptoms.
  • Explained medications and side effects to patients, family members and caregivers, and thoroughly reviewed physician-ordered tests.
  • Recorded patient medical history, applicable test results and vitals into medical records.
  • Discussed care plans with patients and explained test results and proper use of medications.
University Health Care - Registered nurse
City, STATE, 01/2013 - 06/2014
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Implemented medication and IV administration, catheter insertion and airway management.
  • Managed care from admission to discharge.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Collected blood, tissue and other laboratory specimens and prepared for lab testing.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Teach and prepare parents and other family members to care for their newborn with confidence in their home.
Company Name - Registered Nurse
City, State, 06/2002 - 12/2012
  • Position of teacher and leader which included being a fill in charge nurse, preceptor of new hires and nursing students
  • Established in assessment, counseling, education regarding medications, treatment and lab work
  • Proficient in documentation with care plan for diagnosis
  • Built positive relationships with patients, family members, physicians and other medical professionals
  • In-depth knowledge of the neonatal medical terminology and development
  • Sound knowledge of handling and working of the high tech equipments such as incubators, ventilators etc
  • Proficient ability to handle the infants with full care and safety
  • Member of the Clinical Council committee to help assist patient, family and nurse satisfaction.
  • Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
  • Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
  • Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
  • Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Led successful team comprised of RNs, LPNs and ancillary staff.
  • Orchestrated quality-driven, cost-effective care in high-volume trauma center setting.
Accomplishments
  • 2013- Penn State Hershey Medical Center, 40 bed unit, Level IV, completed 300 clinical hours.
  • 2013- StonyBrook Medical Center, 50 bed unit, Level IV, completed 300 clinical hours.


  • 2012-University of Utah Medical Center, 50 bed unit, Level III, completed 300 clinical hours.


  • Employee of the month
Affiliations

AFFILIATION: National Association of Neonatal Nurses

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    Resume Overview

    School Attended

    • Stony Brook University
    • University of Utah
    • Salt Lake Community College
    • Salt Lake Community College

    Job Titles Held:

    • Registered Nurse
    • Healthcare Advocate
    • Advanced Practice Registered Nurse
    • Registered nurse
    • Registered Nurse

    Degrees

    • Master of Science
    • Bachelor of Science
    • Associate of Science
    • Associate of Applied Science

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