LiveCareer-Resume

healthcare advocate resume example with 17+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Professional Summary

Twenty years in the HealthCare Industry, advocating and making a difference in peoples lives. Seeking a position with a reputable company.

Skills
  • Service Utilization Improvements
  • Customer Experience
  • Administrative and Office Support
  • Operational Records Maintenance
  • Patient Needs Assessment and Referral
  • Critical Thinking
  • Healthcare Planning
  • Organizational Turnaround
  • Regulatory Issues
  • Calm and Effective Under Pressure
  • Policy and Program Development
  • Patient Confidentiality and Data Security
  • Building Rapport and Credibility
  • Documenting and Recording Information
  • Communicating to Patients and Families
  • Healthcare Billing
Work History
02/2020 to 12/2021
Registered Nurse State Of Delaware Newport, DE,
  • Provided direct patient care of 10-400 patients daily.
  • Provided COVID-19 vaccine to those who requested it per CDC guidelines, allowing highest level of health possible.
  • Trained new nurses, medical assistants, nursing students, and ancillary staff in proper techniques, care standards, operational procedures and safety protocols.
  • Educated patients, families and caregivers regarding COVID vaccine diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
02/2018 to 02/2020
Healthcare Advocate New England Sinai Hospital And Rehabilitation Center Stoughton, MA,
  • Support staff for 20 patients daily.
  • Helped provide a cohesive, comfortable, & emotional environment.
  • Discussed patient grievances with management to develop action plans, resolving complaints.
  • Obtained patient feedback from patients to provide appropriate recommendations to improve patient services.
  • Assisted with regulatory issues such as compliance.
  • Developed and maintained electronic record management systems to analyze and process data.
  • Produced detailed and relevant reports for use in making business decisions.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Facilitated communication between patients and various departments and staff.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
  • Organized patient records and database to facilitate information storage and retrieval.
  • Helped address client complaints through timely corrective actions and appropriate referrals.
  • Worked with patients to ascertain issues and make referrals to appropriate specialists.
  • Recommended service improvements to minimize recurring patient issues and complaints.
  • Kept current with literature and felid advancements to advocate to and for patients.
  • Treated patients with mood disorders, anxiety, depression, OCD, LGBTQIA, bipolar, suicidal ideation & dual diagnosis.
  • Treat patient's mind, body & spirit.
  • Saw an improvement in patient's self worth & self esteem, allowing them to create a meaningful and purposeful life.
06/2013 to 01/2018
Advanced Practice Registered Nurse New England Sinai Hospital And Rehabilitation Center Stoughton, MA,
  • Evaluated patient progress and responses to various treatments.
  • Assessed patient conditions by performing thorough examinations and asking appropriate medical questions.
  • Provided counseling to patients and families and referred patients to other treatment facilities.
  • Recommended medications and other treatments such as physical therapy and inhalers for variety of different health conditions.
  • Established and implemented developmental screening initiatives to detect delays in young children.
  • Diagnosed and responded to illnesses and physical conditions through prescription of medication and health counseling and education.
  • Explained side effects from medications and provided in-depth education to patients on diabetes, asthma, cancer and other diseases.
  • Ordered lab tests and interpreted test results and maintained patient records.
  • Provided anticipatory guidance to pediatric patients and families concerning areas such as vaccine administration, developmental milestones and nutrition and hygiene practices.
  • Formulated plans of care to optimize child's health potential and minimize physical and psychological complications.
  • Evaluated child's response to treatment through phone calls and follow up visits.
  • Delivered high level of care and service to patients through email, video chat and online assessments.
  • Assessed, evaluated and cared for neonate and pediatric patients.
  • Evaluated patient histories, complaints and current symptoms.
  • Explained medications and side effects to patients, family members and caregivers, and thoroughly reviewed physician-ordered tests.
  • Recorded patient medical history, applicable test results and vitals into medical records.
  • Discussed care plans with patients and explained test results and proper use of medications.
01/2013 to 06/2014
Registered nurse University Health Care City, STATE,
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Implemented medication and IV administration, catheter insertion and airway management.
  • Managed care from admission to discharge.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Collected blood, tissue and other laboratory specimens and prepared for lab testing.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Teach and prepare parents and other family members to care for their newborn with confidence in their home.
06/2002 to 12/2012
Registered Nurse Company Name City, State,
  • Position of teacher and leader which included being a fill in charge nurse, preceptor of new hires and nursing students
  • Established in assessment, counseling, education regarding medications, treatment and lab work
  • Proficient in documentation with care plan for diagnosis
  • Built positive relationships with patients, family members, physicians and other medical professionals
  • In-depth knowledge of the neonatal medical terminology and development
  • Sound knowledge of handling and working of the high tech equipments such as incubators, ventilators etc
  • Proficient ability to handle the infants with full care and safety
  • Member of the Clinical Council committee to help assist patient, family and nurse satisfaction.
  • Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
  • Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
  • Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
  • Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Led successful team comprised of RNs, LPNs and ancillary staff.
  • Orchestrated quality-driven, cost-effective care in high-volume trauma center setting.
Education
Expected in 05/2014 to to
Master of Science: Nursing
Stony Brook University - Stony Brook, NY
GPA:
Expected in 05/2009 to to
Bachelor of Science: Nursing
University of Utah - Salt Lake City, UT
GPA:
Expected in 05/2002 to to
Associate of Science: Nursing
Salt Lake Community College - Salt Lake City, Ut
GPA:
Expected in 05/2002 to to
Associate of Applied Science: Nursing
Salt Lake Community College - Salt Lake,
GPA:
Accomplishments
  • 2013- Penn State Hershey Medical Center, 40 bed unit, Level IV, completed 300 clinical hours.
  • 2013- StonyBrook Medical Center, 50 bed unit, Level IV, completed 300 clinical hours.


  • 2012-University of Utah Medical Center, 50 bed unit, Level III, completed 300 clinical hours.


  • Employee of the month
Affiliations

AFFILIATION: National Association of Neonatal Nurses

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Stony Brook University
  • University of Utah
  • Salt Lake Community College
  • Salt Lake Community College

Job Titles Held:

  • Registered Nurse
  • Healthcare Advocate
  • Advanced Practice Registered Nurse
  • Registered nurse
  • Registered Nurse

Degrees

  • Master of Science
  • Bachelor of Science
  • Associate of Science
  • Associate of Applied Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: