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health coach manager resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Well-qualified Health Coach Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Motivational Interviewing and Positive Psychology methodology for coaching
  • Critical Thinking
  • Cross-Functional Collaboration
  • Effective Written And Verbal Communication
  • Appointment Scheduling
  • System Updates
  • Chart Pulling
  • Insurance Verifying
  • Document Filing
  • Payment Collection
  • Provider Relations
  • Medical Insurance
Work History
Health Coach Manager, 08/2021 to Current
Louisiana Tech UniversityBossier City, LA,
  • Serve as expert in methodology for building healthy habits, weight loss and holistic wellness.
  • Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
  • Implemented performance review and motivational strategies to elevate HR team results.
  • Collaborated with senior management and performed benefits analysis, corrective action planning and big-picture data capturing.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
  • Identified process improvements in day-to-day functioning of department.
  • Led planning and achievement of goals and objectives consistent with agency mission and philosophy.
  • Administered job knowledge assessments and competency testing for certification-level training.
  • Assisted clients in finding new ways to inspire healthier habits.
  • Recommended nutrition and fitness modifications to improve overall health of clients.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Increased efficiency by 10% to make greater impact on people responded to daily.
Assistant Soccer Coach, 08/2016 to Current
Johnny RocketsNorfolk, VA,
  • Improved player behavior through modeling and disciplinary interventions.
  • Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
  • Developed and implemented team rules.
  • Promoted stretching, mobility work and proper form to help athletes safely build strength.
  • Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
  • Held special events to promote camaraderie among teammates, families and community members.
  • Promoted love of game by assisting players with understanding positioning, play techniques and teamwork strategies.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
  • Coordinated with parents, boosters and other resources to meet team needs involving equipment and travel arrangements.
  • Prepared athletes for special competitions and tournaments.
  • Readied athletes for tough games by implementing coordinated regimens of practices and physical conditioning.
  • Results leading to being recruited for college and State Title for school division.
Recruiting Coordinator Supervisor, 06/2019 to 08/2021
Reigning Champs, Next College Student AthleteCity, STATE,
  • Completed courses in effective and active listening to better assist student athletes and their families
  • Listened, empathized and referred families that expressed having financial needs for All in Award (premium services at no cost for families)
  • Initiated phone conversations and text messages for average of 100 families per day
  • Operated and maintained applicant tracking and candidate management systems.
  • Coordinated incoming requisitions and applications.
  • Salesforce (CRM), Tetra VX, and Microsoft Teams as systems that supported this type of outreach
Supervisor, 01/2018 to 06/2019
Mister Car WashCity, STATE,
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Increased production by 15% for greater car volume.
Education
Bachelor of Science: Care, Health and Society, Spanish, Expected in 05/2019 to University of Arizona - Tucson, AZ
GPA:
  • Professional Development: HIPAA Compliance Certification
  • Relevant Coursework: Nutrition and Positive Psychology
Certifications
  • Health & Nutrition Life Coach Certification


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Languages
Spanish:
Negotiated:

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Resume Overview

School Attended

  • University of Arizona

Job Titles Held:

  • Health Coach Manager
  • Assistant Soccer Coach
  • Recruiting Coordinator Supervisor
  • Supervisor

Degrees

  • Bachelor of Science

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