SEARCH

Health Advocate Resume Example

Love this resume?Build Your Own Now
HEALTH ADVOCATE
Professional Summary

I am an empowered health advocate with excellent communication and active listening skills with a strong motivation to succeed. I am seen as reliable and approachable employee who quickly learns and masters new concepts and skills. I am motivated and enthusiastic about helping patients and the community navigate rights and responsibilities during treatment. Personable demeanor with priority on care and service. Seen as a friendly team player with talent for operating in fast-paced, dynamic environments.

Skills
  • Public Safety
  • Administrative Support
  • Proficient in Lytec
  • Proficient in GSuite
  • Patient rights
  • Data entry
  • Time management
  • Problem-solving skills
  • Decision-making abilities
  • Crisis intervention
  • Crisis communication
Work History
Health Advocate, 03/2017 to Current
Company Name – City, State
  • Assisted patients in understanding individual rights and responsibilities in regards to care, coverage and payment
  • Reviewed all patient paperwork for accuracy, including claims, bills and medico-legal documents
  • Responded to 15 or more patient concerns and questions with compassionate and knowledgeable service in a day
  • Entered continuing medical documentation into computer systems and managed database of information
  • Compiled and reviewed medical charts
  • Manages approximately 30 incoming calls, emails, faxes per day from patients, pharmacies, and doctor offices
  • Used Lytec to schedule and manage patient appointments
  • Balanced cash deposits, credit card payments each day
  • Took co-payments, compiled daily financial records
  • Worked effectively with staff from all departments to coordinate resolutions
  • Helped vulnerable individuals navigate complex healthcare system
  • Developed and implemented training classes to educate team members and community residents
  • Resolved patient flow problems, improved operations and provided exceptional client support
Security Officer, 08/2015 to 02/2017
Company Name – City, State
  • Preformed and authorized entrance and departure of over 30 vehicles, cargo trucks and visitors
  • Detected suspicious activities and watched for criminal acts and rule infractions
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual occurrences
  • Patrolled private and public community premises to prevent and detect signs of intrusion and secure doors, windows and gates
  • Checked and secured 14 building entrances over 8 hours
  • Patrolled 2 square miles of property to ensure safety of employees, homeowners, and guests
  • Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations
Security Coordinator, 12/2019 to Current
Company Name – City, State
  • Checked identification of all persons entering and exiting facility
  • Oversaw periodic safety inspections, patrol service and immediate response to all safety-security situations
  • Remained flexible in rapidly changing environments and adapted to developing situations
  • Responded to suspicious activities to investigate and resolve concerns with appropriate physical or verbal techniques
  • Maintained composure and professionalism while screening visitors during high volume periods
  • Adhered to established procedures and policies and posted orders to include enforcement of company rules, policies and regulations
  • Answered alarms and investigated disturbances, contacting local law enforcement personnel for escalating crises
  • Applied effective communication and interpersonal skills when interacting with all levels of personnel and general public
  • Resolved complaints and issues involving both guests and employees
  • Completed incident reports by recording observations and occurrences and interviewing witnesses following physical incidents
  • Worked both independently and collaboratively to resolve urgent issues, which included building and personal incidents
  • Secured entrances and exits via physical presence and careful monitoring of CCTV
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment, including CCTV cameras
Education
Bachelor of Science: Psychology, 04/2017
East Stroudsburg University - City, State

Member of Phi Sigma Delta Fraternity, Member of P.R.I.D.E. Club

High School Diploma: 2017
Naugatuck High School - City, State

Graduated in Top 20% of class. GPA: 3.4, Participated in school Marching Band, 2007 to 2009. Participated in school's Percussion Ensemble, 2005 to 2009

Certifications

CPR Certified, 2015-2016 First Aid Training, 2015

Skills
  • Public Safety
  • Administrative Support
  • Proficient in Lytec
  • Proficient in GSuite
  • Patient rights
  • Data entry
  • Time management
  • Problem-solving skills
  • Decision-making abilities
  • Crisis intervention
  • Crisis communication
Work History
Transition Health Advocate, 03/2017 to Current
Company Name – City, State
  • Assisted patients in understanding individual rights and responsibilities in regards to care, coverage and payment
  • Reviewed all patient paperwork for accuracy, including claims, bills and medico-legal documents
  • Responded to patient concerns and questions with compassionate and knowledgeable service
  • Entered details into computer systems and managed database of information
  • Compiled and reviewed medical charts
  • Manages approximately 30 incoming calls, emails, and faxes per day from patients and pharmacies
  • Used Lytec to schedule appointments
  • Balanced deposits and credit card payments each day
  • Took co-payments and compiled daily financial records
  • Worked effectively with staff from all departments to coordinate resolutions
Security Officer, 08/2015 to 02/2017
Company Name – City, State
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors
  • Detected suspicious activities and watched for criminal acts and rule infractions
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences
  • Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates
  • Checked and secured 14 building entrances over 8 hours
  • Patrolled 2 square miles premises to ensure safety of employees and visitors
Maintenance, 09/2014 to 04/2015
Company Name – City, State
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors
  • Polished glass surfaces and windows
  • Removed waste paper and other trash from the premises to designated area
  • Disinfected and mopped bathrooms to keep them sanitary and clean
  • Used chemicals and other cleaning equipment in a proper, safe and responsible manner
School Age Teacher, 10/2013 to 04/2014
Company Name – City, State
  • Addressed behavioral and learning issues with parents and daycare management
  • Encouraged good behaviors using the positive reinforcement method
  • Encouraged children to be understanding of and patient with others
  • Made nutritious breakfasts, lunches, dinners and snacks for the children
  • Engaged with children on an individual basis in a pleasant manner
  • Organized structured learning activities for classroom of 15 students to teach motor skills
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

83Good
Resume Strength
  • Formatting
  • Word choice
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • East Stroudsburg University
  • Naugatuck High School

Job Titles Held:

  • Health Advocate
  • Security Officer
  • Security Coordinator
  • Transition Health Advocate
  • Maintenance
  • School Age Teacher

Degrees

  • Bachelor of Science : Psychology , 04/2017
    High School Diploma : 2017

Similar Resumes

View All
Health-Advocate-resume-sample

Health Advocate

Ballwin, Missouri