LiveCareer-Resume

head waitress resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Skilled team player with strong background in social environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Hardworking and focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Dependable industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Dedicated waitress with 3 years of foodservice experience. Skilled in memorizing menus and promoting customer loyalty. Commended for excellent multitasking abilities and happy, patient demeanor. Results-driven with years of service experience supporting daily operations of dining room and kitchen areas. Skillful in setting up food stations, accurately recording orders and assisting guests in making menu choices. Reliable, customer service-driven team player. Responsible and with years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.

Skills
  • Service Prioritization
  • Liquor, Wine and Food Service
  • Cleaning and Sanitizing
  • Relationship Building
  • High Volume Dining
  • Conflict and Complaint Resolution
  • Order Accuracy and Delivery
  • Bathroom Servicing
  • Ability to Lift 30 Pounds
  • Able to Lift 30 Pounds
  • Verbal and Written Communication
  • Warm and Friendly
  • Service Oriented
  • Food and Beverage Service
  • Menu Memorization and Presentation
  • Team Player
  • Specials Promotion and Upselling
  • High Energy and Stamina
  • Menu Recommendations
  • Customer Service and Rapport
  • Cool Under Pressure
  • Transactions and Cash Handling
  • Service-Oriented
  • Staff Training
  • Special Requests and Substitutions
  • Dining Room Cleaning and Upkeep
  • High-Volume Dining
  • Safe Food Handling
  • Food Inspection
  • Menu Memorization
  • Menu Knowledge
  • Sales Techniques
  • Table Setting Arrangements
  • Price Memorization
Experience
Head Waitress, 08/2021 - Current
Woodward Inc. CO, State,
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Provided exceptional service to high volume of daily customers.
  • Set up tables in between patrons to reduce wait times.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Prepared checks, itemizing total meal costs and taxes.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Served food and beverages to patrons and confirmed complete orders.
  • Responded to ad hoc cleaning duties at end of shift.
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Trained new wait staff team members in proper procedures and important standards of establishment.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Filled condiments and napkin containers during slack periods.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Trained new employees to perform duties.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Presented menus and answered questions regarding items.
  • Stocked service areas with supplies during slow periods.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
GUARD, 11/2020 - 02/2021
SECURITY GUARDSECURITY GUARDSECURITY GUARDSECURITY GUARDSECURITY GUARDSECURITY, The Cargo Security Company, O'Hare Airport City, STATE,
  • Issued warnings to visitors and personnel of rules infractions and violations
  • Maintained approved visitor lists for secured locations to prevent theft or unauthorized ingress
  • Authored reports on daily activities to support legal record-keeping and loss prevention tracking
  • Authorized entrance of approved personnel to secured areas and buildings
  • Patrolled interior and exterior locations to detect signs of intrusion and deter unauthorized entrance
  • Completed daily reports outlining regular activities and notable incidents, including theft and property damage
  • Skillfully operated hand-held devices and scanning machinery to complete through checks
  • Protected VIPs on-site and during transportation to destinations
  • Maintained logs and records of deliveries, shipments, and vendors, both inbound and outbound
  • Monitored entrances and exits to control access and prohibit entry of unauthorized individuals
  • Scanned personnel, belongings and shipments to identify dangerous items or signs of theft
  • Patrolled the premises to identify and quickly respond to suspicious individuals or activities.
RETAIL SALES ASSOCIATERETAIL SALES ASSOCIATERETAIL SALES ASSOCIATERETAIL SALES ASSOCIATERETAIL SALES ASSOCIATERETAIL SALES ASSOCIATE, 04/2017 - 07/2017
FALLAS Department Store City, STATE,
  • Interacted with customers, providing information and top-notch customer service
  • Helped maintain clean, orderly work environment
  • Utilized POS systems effectively to process customer orders and transactions
  • Assisted customers and supported coworkers
  • Resolved customer issues effectively
  • Handled cash and credit transactions expertly, giving correct change and processing orders
  • Determined needs and advised customers on purchases
  • Escorted customers to appropriate merchandise
  • Helped customers find desired items and sizes by closely supporting each person throughout the buying process
  • Quickly connected with each customer to offer assistance and promote products
  • JJJJJJ
  • RRRRRR
  • Customer relations
  • Write reports
  • Prioritization security machine operation
  • Problem-solving
  • Task prioritization
  • Creative thinking
  • Collaboration
  • Networking
  • Research
  • Verbal communication
  • Multitasking
  • Completed opening and closing duties, including counting money, balancing cash drawers, and making deposits
  • Calculated sales prices and total purchases, and processed cash or credit transactions
  • Encouraged customers to sign up for warranties and additional services, consistently exceeding quotas for add-on sales.
ASSISTANTRECEPTIONIST ASSISTANTRECEPTIONIST ASSISTANT, 08/2016 - 02/2017
Saint Roman Catholic Church City, STATE,
  • Greeted guests promptly and consistently set professional tone with friendly assistance
  • Shared information about office hours, procedures, and requirements to resolve walk-up and telephone questions
  • Answered incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions
  • Picked up, organized, and wiped down reception regularly to keep area professional and clean
  • Updated and managed digital and physical office records for team of more than 10
  • Helped gather supplies and set up spaces to coordinate meetings and office events
  • Used clerical abilities to support needs of office staff and back up administrative team members
  • Followed established procedures to protect sensitive and confidential information from unauthorized release
  • Accepted incoming mail and packages and routed to appropriate staff
  • Issued badges and logged incoming visitors to meet security standards
  • Greeted every visitor with friendly smile and immediate offer of knowledgeable assistance
  • Completed enrollments for catechism programs and helped coordinate onboarding
  • Stayed on top of the whereabouts of all staff members throughout the day
  • Resolved guest and staff issues independently by using strong organizational, conflict management and decision-making abilities
  • Supported the work of office staff by providing skilled clerical assistance
  • Answered telephone calls to provide information, take messages and set up appointments.
Education and Training
DIPLOMA: , Expected in 06/2017
-
SCHOOL DIPLOMAHIGH SCHOOL DIPLOMAHIGH SCHOOL DIPLOMAHIGH SCHOOL DIPLOMAHIGH SCHOOL DIPLOMAHIGH SCHOOL - ,
GPA:
Status -
: , Expected in
-
Muchin College Prep - Chicago, IL
GPA:
Status - GPA: 3.5
Languages
English :
Native/ Bilingual:
Negotiated :
:
Spanish :
Native/ Bilingual:
Negotiated :
:

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Resume Overview

School Attended

  • SCHOOL DIPLOMAHIGH SCHOOL DIPLOMAHIGH SCHOOL DIPLOMAHIGH SCHOOL DIPLOMAHIGH SCHOOL DIPLOMAHIGH SCHOOL
  • Muchin College Prep

Job Titles Held:

  • Head Waitress
  • GUARD
  • RETAIL SALES ASSOCIATERETAIL SALES ASSOCIATERETAIL SALES ASSOCIATERETAIL SALES ASSOCIATERETAIL SALES ASSOCIATERETAIL SALES ASSOCIATE
  • ASSISTANTRECEPTIONIST ASSISTANTRECEPTIONIST ASSISTANT

Degrees

  • DIPLOMA

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