Head Waitress Resume Example

While this has been my most enjoyable source of income, it has taught me a multitude of things including how to:

• Create and implement written and oral assessments.
• Work closely with students and parents to increase positive feedback from parents and boost overall student success.
• Observe other instructors and lecturers, gathering valuable techniques to be implemented into future lectures and courses.
• Educate students on the voice and parts of the body involved in proper singing technique, applying a variety of instructional techniques, including hands-on curriculum.
• Define and articulated learning outcomes, including measurements, performance metrics and changes to improve student learning.
• Apply various teaching aids to minimize learning gaps and effectively instruct and motivate students.

• Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
• Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
• Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
• Supported efficient and timely replenishment of sales floor merchandise.
• Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
• Maintained clean sales floor and straightened and faced merchandise.
• Used POS system to process sales, returns, online orders and gift card activations.
• Created inviting environment for customers by maintaining store organization and cleanliness.

This job challenged me through tasks such as:

• Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
• Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
• Displayed enthusiasm and promoted respectable service to customers, successfully increasing referrals and walk-in business.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.