Head Waitress Resume Example Company Name

HEAD WAITRESS

Summary

With being a Head Waitress for 1 year I am already skilled in memorizing menus and promoting customer loyalty. Resourceful individual providing customers with pleasant dining experience and quality food service. Proficient in itemizing orders and preparing accurate checks, assisting guests in menu selections and resolving common customer issues. Commended for excellent multitasking abilities and happy, patient demeanor.

Skills

Service prioritization
Menu knowledge
Seating assignment preparation
Dining customer service
Safe food handling
High-volume dining

Table Bussing
Price memorization
Check payment processing
Menu memorization
Sales Techniques

Experience

Head Waitress
City, StateCompany Name/Apr 2020 to Feb 2021

Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Dealt with customer issuesfor servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Implemented new POS system and trained all new staff members of effective use.
Collaborated with host, bus person and cook to serve up food and beverage options.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Calculated charges, issued table checks and collected payments from customers.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Served over 5 tables at once while supervising staff of 3 servers.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.

Nanny
City, StateCompany Name/Sep 2019 to Mar 2020

Assisted children with homework and implemented school material in practical, everyday activity.
Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
Checked homework and assisted with schoolwork and studying to bolster academic aptitude.
Encouraged safe, positive behavior by redirecting children to take positive action.
Provided safe and efficient transportation to and from activities and events.
Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
Planned excursions to enhance physical abilities and expose children to stimulating, educational activities.
Transported children to and from school, extra-curricular activities and play-dates.
Supervised children during parental absences.
Helped children complete homework and special assignments daily to support academic performance.
Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.

Manager's Assistant
City, StateCompany Name/Nov 2018 to Jun 2019

Planned and prepared workflow schedules, delegating tasks for 12 member team.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Supported sales management initiatives to optimize business development.
Organized schedules, workflows and shift coverage to meet expected business demands.
Oversaw team development according to industry service standards to further customer loyalty.
Directed and led employees, supervising activities to drive productivity and efficiency.
Enforced company policies and procedures to strengthen operational standards across departments.
Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
Enhanced sales by implementing merchandising and promotional improvements.
Managed personnel scheduling, facilitating adequate coverage to meet demand.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Delegated daily tasks to team members to optimize group productivity.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.

Team Member
City, StateCompany Name/Jul 2016 to Nov 2018

Built and maintained effective working relationships with peers and upper management.
Worked hard to learn all required tasks quickly and maximize performance.
Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Completed skilled finishing work with excellent process knowledge and advanced manual dexterity.
Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance and efficiency.
Packed and scanned completed orders for accurate shipment to final destinations.
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Upheld high standards of productivity and quality in all areas of operations.
Looked for ways to go above and beyond job requirements.

Education and Training

Some College (No Degree): Communication StudiesPitt Community CollegeCity, State

Resume Overview

School Attended

Pitt Community College

Job Titles Held:

Head Waitress
Nanny
Manager's Assistant
Team Member

Degrees

Some College (No Degree) : Communication Studies

Head Waitress Resume Example

Resume Score: 80%

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