Head Waitress Resume Example
Love this resume?Build Your Own Now
HEAD WAITRESS
Summary
Skills
|
|
Experience
Peez Diner | City , STATEHead Waitress12/2019 - 03/2020
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Collaborated with host, bus person and cook to efficiently serve food and beverage options.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
JMason's Grill | City , STATEHead Waitress02/2018 - 10/2019
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Collaborated with host, bus person and cook to efficiently serve food and beverage options.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Implemented new POS system and trained [Number] staff members of effective use.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Met with chefs to collaborate on menu changes, staffing needs and ways to improve restaurant, resulting in [Result].
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Peluso's Place | City , STATERestaurant Waitress11/2014 - 02/2018
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Collaborated with host, bus person and cook to efficiently serve food and beverage options.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Processed customers' payments and provided receipts.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Calculated charges, issued table checks and collected payments from customers.
Education and Training
Indian River Beauty Academy | City, StateCertificate of Completion in Cosmetology08/2000
Deep Creek High School | City, StateHigh School Diploma06/1999
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Strong summary
Resume Overview
School Attended
- Indian River Beauty Academy
- Deep Creek High School
Job Titles Held:
- Head Waitress
- Restaurant Waitress
Degrees
- Certificate of Completion in Cosmetology
High School Diploma
Similar Resumes
