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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Astute public affairs professional dedicated with assisting senior leadership by writing strong speeches, putting together announcements and producing talking point lists. Powerful and persuasive communicator with a detail-oriented approach paired with a big-picture understanding. Goal-oriented, well-versed in corporate communication. Exceptional writing, editing and interpersonal skills with internal and external audiences. Solid background in team leadership, partnership development and media relations. Market-savvy, analytical and well-coordinated in devising and implementing plans. Driven professional with strong background in providing conflict resolution. Resourceful in gathering relevant information regarding disputes, providing appropriate documentation and guiding both individuals and groups to reach satisfactory agreements and settle complicated issues.

Skills
  • Excel
  • Power Point
  • Word
  • Relationship management
  • Researching issues
  • Statement writing
  • Communications leadership
  • Strategic planning
  • Program management
  • Training & Development
  • Reliable and trustworthy
  • Problem resolution
  • Interviewing abilities
  • Conflict mediation
  • Relationship building
  • Critical thinking
  • Legal Knowledge
Experience
Head Waiter, 12/2020 to Current
BrphHuntsville, AL,
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Upsold customers and optimized table-turns to outperform average sales.
Project Manager, 12/2019 to Current
The Center For Youth And Family SolutionsMorton, IL,
  • Defined project plans and timelines, managed workflow and personnel and achieved completion deadlines on or before schedule.
  • Assessed project risks and devised mitigation actions encompassing close attention to contracts and service level agreements by subcontractors and vendors, external dependencies and potential roadblocks.
  • Assisted in coordinating activities, updating team members and managing inquiries for consistent delivery of quality products and services.
  • Built strong community relations with subcontractors and vendors to optimize cost savings and complete timely preconstruction.
Art Department Assistant, 09/2017 to Current
Sombrero MediaCity, STATE,
  • Developed creative ideas and concepts in partnership with art director.
  • Responded to issues quickly by using quick problem solving techniques to provide immediate resolution, Developed engaging marketing and promotional advertisements to generate sales revenue and grow customer base.
  • Head of visual photography shots or Styling.
Secretary, 04/2012 to 07/2017
Dr. Tasha M. Soto & Dr. Gilmar Gonzalez General PrCity, STATE,
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
  • Maintained organized filing system of paper and electronic documents.
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
Education and Training
Masters: Public Affairs, conflict mediation, Expected in 05/2021
Sistema Universitario Ana G Mendez - Gurabo, PR
GPA:
Bachelor’s degree: Political Science, Minor in Public Affairs, Expected in 05/2017
Inter American University of Puerto Rico San German - San German, PR
GPA:
High School Diploma: , Expected in 06/2011
Winter Park High School - Winter Park, FL,
GPA:
Activities and Honors

Political Science Association – Vocal de la directiva (Universidad Interamericana, Recinto de San Germán) Labor Voluntario Instituto Filius Proyecto: Niños con autismo y el “surfing”

Accomplishments
  • Consistently maintained high customer satisfaction.
  • Vice-president of the Political Science Association.
  • Developed relationships with new clients creating bond that helped grow the business.
  • Skilled negotiator and excel in conflict resolution.

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Resume Overview

School Attended

  • Sistema Universitario Ana G Mendez
  • Inter American University of Puerto Rico San German
  • Winter Park High School

Job Titles Held:

  • Head Waiter
  • Project Manager
  • Art Department Assistant
  • Secretary

Degrees

  • Masters
  • Bachelor’s degree
  • High School Diploma

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