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Head Waiter Resume Example

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HEAD WAITER
Overview
Seeking a new career opportunity where I can utilize my hospitality education along with my experience in customer service to provide my clients with the best experience possible.
Summary of Qualifications
  • Past Cruise Ship experience
  • Customer Service Skills
  • Hotel & Restaurant Management
Achievements
LAREDO INCORPORATED
On the job training (300 hours) December 2000 - April 2001
Lopez Bldg. Meralco Avenue
Ortigas Pasig City, Philippines
 
 
WG&A (Super Ferry)
Actual Shipboard Familiarization (120 hours) 
October 10 - October 14, 2002
 
 
DAYS HOTEL
On the job training (450 hours)  November 2002 - February 2003
Paskuhan Village Complex
San Fernando, Pampanga, Philippines
​
Work Experience
Norwegian Cruise Lines April 2011 to Current Head Waiter
Miami, FL
  • Assist passengers on a daily basis.
  • Provide 5-star service for breakfast, lunch and dinner.
  • Work successfully and efficiently in a fast paced and team work environment.
  • Maintain cleanliness of surrounding work stations while paying strong attention to company and safety standards.
Pink Pepper Barand Restaurant November 2008 to January 2011 Waiter
Passay City, Philippines
  • Greet customers with a smile and friendly personality as they enter the restaurant.
  • Provide dedicated service to customers while paying attention to food safety and professional detail.
  • Maintain cleanliness of surrounding work stations while keeping in my mind safety precautions.
  • Assist customers with any concerns or complaints in a timely manner.
Macro Asia Catering Service February 2008 to October 2008 Sales & Customer Service Assistant
Passay, Philippines
  • Deliver food in a timely manner and in safe, presentable condition.
  • Provide excellent customer service to clients both in person and on the phone.
  • Advertise the professional service for future clients.
Silver Kris Lounge (Singapore Airlines) June 2007 to December 2007 Lounge Attendant
Passay, Philippines
  • Provide service for customers needing assistance. 
  • Maintain the cleanliness of the lounge area.
  • Greet customers with a friendly demeanor as they enter the lounge. 
Education
Centro Escolar University 2003 Bachelor of Science: Hotel and Restaurant Management Malolos, Bulacan, Philippines
Calumpit Institute 1999 High School Diploma: General Studies Calumpit, Bulacan, Philippines
Calumpit Central School 1995 Primary Education Calumpit, Bulacan, Philippines
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Resume Overview

Companies Worked For:

  • Norwegian Cruise Lines
  • Pink Pepper Barand Restaurant
  • Macro Asia Catering Service
  • Silver Kris Lounge (Singapore Airlines)

School Attended

  • Centro Escolar University
  • Calumpit Institute
  • Calumpit Central School

Job Titles Held:

  • Head Waiter
  • Waiter
  • Sales & Customer Service Assistant
  • Lounge Attendant

Degrees

  • Bachelor of Science : Hotel and Restaurant Management
    High School Diploma : General Studies
    Primary Education

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