Accomplished screening Manager adept at handling high workloads without sacrificing quality of Data collection. Operates exceptionally well in high-pressure environments. Proactive and resourceful professional able to make appropriate decisions for high-quality care.
Skills
Expertise and Achievements:
CPR & AED certified,
CIP trained (crisis intervention Prevention)
Geriatric and Pediatric blood collection
Operating room experience, IV sedation's
Management training
Medical Terminology
Billing and Coding,
Vitals and ECG’s
IATA certified
NIH Public Certificate of completion for information security Awareness and Privacy Awareness
Spirometry testing.
VCT Certificate
Auditing,
Shipping and Receiving
Billing
Routing staff routes
Budget
Scheduling
Coaching,
SOP implementation
Counseling,
Staff training
CPR, Staffing
Implementing Training manuals
Client services
Excellent customer service
Filing
Front office
Difficult blood draws (IV drug users)
Information security
Submitting Insurance predeterminations
Inventory
Cross-functional collaboration
Management training
Medical Terminology
Performance reviews
Phlebotomy
Billing and coding
Quality Assurance/Control
Patient advising
Emotional awareness
Quality assurance controls
Patient assessment
Treatment plans knowledge
Progress evaluations understanding
Staff supervision
Schedule management
Census goals
Records management
Patient relations
Personnel management
Employee retention strategies
Facility oversight
Regulatory requirements
Records maintenance
Healthcare delivery
Patient safety
Experience
Head Quarters /Screening /outpatient Manager /Laboratory Manager, 11/2011 - Current Ascension (System Office) – Kankakee, IL,
Assess day to day staffing needs and schedule accordingly.
Inventory and maintain adequate supplies.
Supervise, train and direct clinical support staff.
Executes daily operational decisions.
Attends to the needs of both internal and external clients, subjects and employees.
Prepares professional correspondence, reports, communications as necessary.
Assists in fulfilling staffing needs by scheduling and conducting interviews for open positions.
Completes disciplinary actions towards employees through verbal warnings, write ups, and terminations.
Create and implement training manuals and training processes for new hires.
Write and implement policies as needed to support staff training.
Ensure that employees are following SOP’s.
Conduct performance reviews.
Processing PK samples and shipment of samples.
Perform Screening visit procedures.
Perform all follow up visit procedures.
Blood collection/Urine drug screen collection.
POC strep, Drug screen and pregnancy , breathalyzer testing.
Assess day to day staffing needs and schedule accordingly.
Managing Phase One and Head Quarters Labs and staff.
Protocol/Study Set up.
Auditing Time cards.
Scheduling.
Process/ship PK samples and safety labs.
Perform Screening Visit procedures(vitals, weights, height, BMI and ECG’s.
Blood collection, Urine drug screen, urinalysis breathalyzer POC testing.
Phlebotomy Supervisor, 05/2005 - 11/2011 Sacramento Native American Health Center – Sacramento, CA,
Assess day to day staffing needs and schedule accordingly.
Manage, supervise and train mobile phlebotomist.
Fulfill Staffing needs by scheduling and conducting interviews for open positions.
Performance evaluations, Coaching and counseling , disciplinary actions and terminations.
Annual reviews.
Client services.
Specimen receiving/processing.
Inventory and ordering of supplies.
Auditing time cards and route logs.
Maintaining standing physician orders.
Drawing nursing home patients.
Provide quality patient care and excellent customer service.
Running stat labs on machines.
Routing daily phlebotomy routes.
Conducting random drug screens on staff.
Assistant Laboratory Coordinator/Phlebotomy Supervisor, 05/2001 - 10/2006 Truman Medical Centers Lakewood – City, STATE,
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School Attended
Central Hower High School
Central Hower High School
Job Titles Held:
Head Quarters /Screening /outpatient Manager /Laboratory Manager
