head of people strategic business partner resume example with 8+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
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Professional Summary

Highly strategic and innovative Leader of Human Resource Management with 12 years of progressive success leading data-driven business strategy, managing teams and business partnerships to high performance business agility by translating business vision into HR initiatives that improve performance, profitability, growth, and engagement. Perceptive and transformational change agent with a proven track record of identifying and remedying workflow inefficiencies through technical innovation, automation, and tactical directives that modernize internal processes and augment productivity through extensive cross-functional collaboration, board-level communication, solutions management, policy and procedure standardization, large scale systems implementations, culture rehabilitation, and transformational direction and leadership. Genuine influencer of ‘People First’ leadership who thrives on translating business visions and strategies into actionable, value-added goals.

  • HR Policy, Process & Systems
  • Organizational Design & Development
  • Change Management
  • Project Management
  • M&A Strategies & Due Diligence
  • Workforce Planning & Development
  • Organizational Effectiveness
  • Business Analysis & Acumen
  • HR Best Practices
  • Employee Relations & Investigations
  • Performance Management & Improvement
  • Full Employee Life Cycle Talent Management
  • Coaching & Mentorship
  • Conflict Management & Mediation
  • Culture Rehabilitation: Engagement, DE!, ERG
  • Learning & Leadership Development
Work History
09/2021 to Current
Head of People | Strategic Business Partner Smart City Locating City, STATE,

$36M+ Revenue | 700+ Team Members | 6 States | 11 Markets | 7 Direct Reports

Trusted Leadership Coach, HR advisor, Head of People, and Key Business Strategist to 16-member leadership team, providing consultation and support to all department leaders on the preparation for the facilitation of and sustainability through a highly consequential business transition.

Designed the Business Continuity Strategy and led the management thereof through the implementation phase delivering large-scale transition, implementation and integration of HR solutions, designing &

implementing organizational practices, structure, and strategies for team support through the business continuity strategy. Re-engineered the organizational structure to establish a cross-functional leadership and

established the business, communication and collaboration systems to support. Built the foundational structure pieces necessary for the maintenance of Business Continuity Plan such as handbooks, policies, procedures, and wrote new ICA agreements for our independent workforce while directing the People department on the day-to-day operations and partnering with outside legal counsel on intended strategy.

09/2020 to 09/2021
Director of Human Resources | Interim VPO A32 Management PLLC City, STATE,

$3.8M+ Revenue | 130+ Team Members | 9 Direct Reports

Acted as head in chain of command as the single leader reporting to both business partners. Established and implemented all HR processes for 7 direct reports, including full lifecycle recruitment, compensation, benefits, payroll, training and development, mentoring, employee relations, and performance management along with operational support and continuity. Built the ‘HR’ pillar from an outsourced consultant into a functional, comprehensive HR department delivering on best-in-class HR practices, policies, processes, and systems contributory the strategic business goals.

Transformed team performance and engagement in tandem with culture rehabilitation. Doubled company size in only 9 months implementing innovative talent acquisition and management strategies to combat unique obstacles.

Provided leadership, direction, and coaching; developed and executed performance improvement system and philosophy.

04/2014 to 09/2020
HR Project Manager | Senior Director of Operations Great Expressions Dental Centers City, STATE,

$470M+ Revenue | 3000+ Team Members | 10 States | 16 Direct Reports
Guided HR strategy, programs, and administration for all states comprised of 3000+ employees in 10 states. Member of executive leadership team and strategic business coach and HR advisor to senior leaders. Manage risk and compliance, succession planning, talent management, change management, performance management, training and development, employee relations, and compensation and benefits. Define and update HR policies, procedures, and handbook.
Facilitated continued business growth by spearheading all M&A, mitigating risk and driving change adoption.
Advised leadership team on HR and operational business strategy and continually assessed impacts of evolving federal and state regulations, adjusted policies, and advised leaders. Developed key HR data analytics.

Expected in 03/2023 to to
MBA: Human Resource Management & Leadership Studies
Baker College Center For Graduate Studies - ,
Expected in 02/2022 to to
SHRM-SCP: SHRM- SCP (Senior Certified Professional)
Society For Human Resource Management - ,
Expected in 06/2015 to to
BBA: Business Administration & Human Resources
Baker College of Auburn Hills - ,

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Resume Overview

School Attended

  • Baker College Center For Graduate Studies
  • Society For Human Resource Management
  • Baker College of Auburn Hills

Job Titles Held:

  • Head of People | Strategic Business Partner
  • Director of Human Resources | Interim VPO
  • HR Project Manager | Senior Director of Operations


  • MBA
  • BBA

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