Seasoned Operations Leader with 15+ years of experience building and scaling high performing operational teams through a customer obsessed, metrics driven, and lean process focused approach.
I have led and ramped global operational teams of all sizes across a wide range of operational functions including Customer Service, Data operations, Advertising support operations, Trust and Safety operations, Technical Support, Outsourced vendor management, Partner management, Content ingestion, Program management, Tools engineering and product management, and many others.
I thrive in environments seeking to build scalable and efficient operations from the early stages to ensure high Customer satisfaction and Cost-efficient operations.
Indian Institute of Management, Bangalore is India's top premier Business School. I was sponsored by 24/7 Ltd. to study 21 months duration Post Graduate Program in Entrepreneurship and Business Management.
Jawaharlal Nehru Technological University is one of most famous technological Universities in India. I completed my 4 year Bachelor's in Engineering Degree in May 2006.
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