head of marketing and delivery resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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University of Massachusetts-Boston, obtaining an MBA in International Marketing

Motivated leader and organizational problem solver with excellent supervisory, team-building, and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring, and morale-building techniques to maximize employee engagement and performance. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Head of Marketing and Delivery, 02/2019 to 03/2022
Havas EdgeCarlsbad, CA,

Adonmo, is a Hyderabad based start-up with India's largest digital screen network

Asia's first contextually targeted DOOH network

  • Developed customer engagement and increased foot traffic through managed branding campaigns and event marketing initiatives in print, video, web, and social media for all Indian startups and emerging brands.
  • Ventured into launching international brands like Ikea and Bumble and many more into the Indian market.
  • With the unique campaign developed with brand introduction and brand awareness campaigns as a part of the promotion and brand introduction to the Indian market, Ikea, Hyderabad, received a tremendous response.
  • The Bumble(where Women make the first move) campaigns were distinctive and catered to a specific audience.
  • Displayed real-time score updates throughout the 2016 T20 World Cup, which recorded a campaign-related Tweet outpost with unexpected reposts. The campaign was also featured on Reddit and Inshorts.
  • Made marketing more eco-friendly by using less paper and water.
  • Also, to avoid any anticipated accidents caused by traffic diversions
  • Increased market awareness and penetration through the development of creative collateral
  • Analyzed ratings and features of competitors to evaluate the effectiveness of marketing strategies
  • Designed innovative branding and product strategies
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings
  • Educated associates on market trends and stay up-to-date on forecasts
  • Provided positive first impressions to welcome existing, new and potential customers
  • Trained and developed new sales team associates in products, selling techniques, and company procedures
  • Maintained records related to sales, returns, and inventory availability
  • Developed, marketed, and sold a full range of products and support services
  • Increased sales by offering advice on purchases and promoting additional products
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands
  • Contributed to event marketing, sales, and brand promotion.
Media and Sales Manager, 07/2016 to 11/2018
Arka MediaCity, STATE,

Arka Media Works is an Indian film production and a transmedia company that has produced pan-Indian blockbusters like Bahubali, which had a global gross of $15,000,000,000.

  • Order cycle management for improved client satisfaction, business sustainability, and growth developed effective market strategies after investigating and analyzing the behavior of competitors.
  • Initiated partnership agreements, raised money to cover production costs, and helped the sponsored brands' branding and placement.
  • To adjust strategies and hit sales goals, companies kept an eye on consumer purchasing trends, market conditions, and competitor activity.
  • Worked with factories to design and select products for film merchandising, and fostered good working relationships with foreign suppliers.
  • Delivered enthralling sales presentations to potential customers, simplifying technical information to highlight features and increase the clientele
  • To support successful business initiatives, strategic relationships were built with significant suppliers and clients.
  • Proactive management strategies were used, and sales training was improved, resulting in increased sales and profits.
Ads Analyst, 09/2014 to 05/2016
FacebookCity, STATE,
  • Started as a part of the pilot batch and significantly contributed to bringing the process from overseas to Hyderabad
  • Participated in team-building activities to enhance working relationships and improve operations
  • Before going live, ads are reviewed and approved to ensure that they do not violate any terms
  • My team and I were instrumental in the success of the transition, learning quickly and adapting to the new processes
  • We worked diligently and had an outstanding record of customer service, which helped to ensure the successful completion of the project and deliverables as per timelines
  • Developed actionable roadmaps for improving workflows and processes.
  • Maintained user confidence and protect operations by keeping information confidential.
  • Developed dashboards to track productivity and expedite the remediation of issues.
Ad Operations Analyst, 08/2013 to 09/2014

HCL Technologies Limited, d/b/a HCLTech, is an Indian multinational information technology services and consulting company headquartered in Noida.

Client: Google India.

  • Worked with a team of web trafficking experts who were responsible for checking creative materials and URLs. Ensured they were tested on HCL’s QA tools before they were implemented on Google's Ad server.
  • Guided clients about the initial implementation of tags to make sure all creatives were trafficked in Ad servers on the live sites.
  • Monitored the success of live campaigns and offered future solutions to problems
  • Customer engagement and assistance
  • Understanding of client business requirements
  • Understanding of sales retention
  • Professional and mature
  • Customer service and assistance
  • Performance Tracking and Evaluation
  • Teamwork and Collaboration
  • Administration and Reporting
  • Employee Development
  • Problem Resolution
  • Team Building
  • Performance Evaluations
  • Employee Coaching and Motivation
  • Work Planning and Prioritization
  • Goal Setting
  • Hiring and Training
  • Onboarding and Orientation
  • Budget Management
  • Team Leadership
  • Scheduling and Coordinating
  • Account Management
  • Human Resources Management
  • Business Development
  • Time Management
  • MS Office
  • Strategic Planning
  • Customer Service
  • Decision Making
Education and Training
BBA: Sales And Marketing Education, Expected in 06/2011 to SITAM - Hyderabad,
MBA: Sales And Marketing Education, Expected in 05/2013 to PSGIM - Coimbatore,
MBA: International Business Management, Expected in 05/2024 to University of Massachusetts - Boston - Boston, MA

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Resume Overview

School Attended

  • University of Massachusetts - Boston

Job Titles Held:

  • Head of Marketing and Delivery
  • Media and Sales Manager
  • Ads Analyst
  • Ad Operations Analyst


  • BBA
  • MBA
  • MBA

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