head of legal operations resume example with 9 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Accomplished administrative professional with more than 10 years of expertise, developing problem solving methodologies that work. A knowledgeable resource committed to finding answers and working with clients, companies, witnesses and law enforcement. Promoting exemplary skills in project management, analytics and information presentation.

  • Operating Procedures and Policies
  • Marketing Strategy Development
  • Policy and Procedure Improvement
  • Local Government
  • Legal Correspondence
  • Employee Coaching and Motivation
  • Court Documents
  • Electronic Filing System
  • Court Hearings
Work History
Head of Legal Operations , 03/2020 to 06/2022
Apex.AiDetroit, MI,
  • Assisted counsel in preparing answers, providing documentation and information for discovery request.
  • Prepared legal briefs, motions and pleadings.
  • Researched state statutes, decisions, legal articles, codes and documents.
  • Reviewed contracts and reported findings to support legal team in the development of breach of contract defenses.
  • Created highly researched and articulate legal data using Tableau in order to bring an analytical approach.
  • Analyzed evidence gathering and presentation, client counseling and jury selection methods processes for civil litigation.
  • Adhered to privacy laws to avert possible information breaches and protect client data.
  • Reviewed contracts and reported findings to support legal team in development of breach of contract defenses.
  • Contributed to, maintained and updated online data repositories for accessibility and to reflect company standards.
  • Identified cost improvement changes and cost savings plans to increase company savings.
  • Directed software design and development to meet client needs for functionality and performance.
  • Tested and deployed scalable and highly available software products.
  • Implemented and utilized GDPR, in order to meet standard laws and regulations for clients in EU.
  • Designed and implemented scalable applications for data extraction and analysis.
  • Organize, attend and minute all Board meetings/retreats.
  • Created and implemented policies, work flow processes and work assignments.
  • Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
  • Update Board and committee charters, position descriptions and policies for all entities.
  • Draft Board and committee meeting agendas and gather materials. Liaise with senior management as needed.
Criminal Defense Paralegal , 10/2019 to 11/2020
Allied UniversalSan Marcos, CA,
  • Prepared draft pleadings, motions, deposition notices, discovery requests, responses and objections.
  • Wrote correspondence, status reports and pre-mediation and pre-trial reports for clients.
  • Produced legal documents such as briefs, pleadings and appeals.
  • Contacted witnesses to testify under oath at court hearings.
  • Conducted skip traces to obtain case participant information.
  • Reviewed case files and reported case progress to clients.
  • Investigated causes and resolutions, reviewed damages, losses and settlement formalities.
  • Handled electronic court filings and coordinated court activities.
  • Contacted clients to schedule appointments and discuss the progress of cases.
  • Helped attorneys prepare for hearings, depositions, mediations and trials.
  • Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
  • Reviewed and analyzed pleadings and contracts.
  • Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
  • Developed polished motions and briefs to support litigation processes and court proceedings.
Security Site Supervisor, 08/2016 to 11/2019
City Of Sunny Isles BeachSunny Isles Beach, FL,
  • Attentively Hotel property and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
  • Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
  • Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
  • Conducted prompt and thorough investigations on referred files.
  • Analyzed large amounts of data to find patterns of fraud and anomalies using OneTrust.
  • Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
  • Participated in continuous improvement by generating suggestions, and engaging in problem-solving activities to support teamwork.
  • Developed and implemented new filing systems to improve organizational efficiency and productivity.
  • Modified inventory control programs to maintain and enhance annual business plan.
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
  • Organize, attend and minute all Board meetings.
  • Assist in preparation and review of other specialized disclosures, including sustainability reporting.
  • Organize and maintain board portal to ensure optimal efficiency.
Police Communications Officer, 06/2013 to 04/2017
Texas A&m University-san AntonioCity, STATE,
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.
  • Used specialized software to track and maintain case incident numbers and logs.
  • Questioned callers to determine nature of problems and locations to direct type of response needed.
  • Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
  • Automated document flow by ensuring logbooks and fire, accident and emergency reports were maintained with 100% accuracy.
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Reduced risks and emergency response issues by observing public safety field units..
  • Developed a highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Draft Board and committee meeting agendas and gather materials. Liaise with senior management as needed.
  • Carried out and developed social media, e-blast and public relations campaigns.
  • Provided strong leadership to enhance team productivity and morale.
  • Provide corporate secretarial support for management committees .
  • Certified in Telecommunication and TRS.
J.D.: Law, Expected in 05/2025 to Saint Mary's University School of Law - San Antonio, TX,
Bachelor of Science: Criminology, Expected in 05/2016 to Texas A&M University - San Antonio, TX,

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Resume Overview

School Attended

  • Saint Mary's University School of Law
  • Texas A&M University

Job Titles Held:

  • Head of Legal Operations
  • Criminal Defense Paralegal
  • Security Site Supervisor
  • Police Communications Officer


  • J.D.
  • Bachelor of Science

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