Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Well-qualified Cashier/Customer Service representative proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Skills
First aid and CPR
Swim instruction
Performance tracking and evaluations
Group and individual instruction
Drinking my weight in Green juices
Leadership ability
Works Well Under Pressure
Strong communicator
Ability to work independently
Technology skills
Finished Game of Thrones seasons 1-8 in 2 weeks
Dedicated to set task
Customer assistance
Highly Personable
Work History
08/2015 to 05/2018Head LifeguardPenn State University | University Park, PA,
GA -- Head Lifeguard, 25 yard pool
Observed recreational users to detect safety concerns and prevent ongoing violations
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
Maintained rescue equipment in peak condition by conducting inspections and completing basic repairs
Performed lifesaving measures, including CPR during incidents until paramedics arrived on scene
Sampled pool water to check chemical levels prior to starting swimming instruction
Completed basic maintenance and repairs to keep pools functioning properly
07/2018 to 08/2018LifeguardYmca Of Greater San Antonio | Cibolo, TX,
Monitored safety of all guests in and around swimming pool
Garnered valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment
Maximized customer satisfaction by greeting all pool patrons with courtesy and resolving any issues promptly and with positive attitude
Ensured compliance with pool policies and procedures; offered suggestions to staff to maximize safety awareness
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
Gave private lessons to special needs students, including those with Autism and Down Syndrome, teaching such techniques as floating and treading water
Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons
06/2018 to 09/2018Head LifeguardPenn State University | University Park, PA,
Checked water readings every 2 Hours to keep chemicals at safe levels and avoid potential illnesses among patrons
Share tips with patrons on swimming techniques and strength training
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
Ensured compliance with pool policies and procedures; offered suggestions to staff to maximize safety awareness
Attentively watch over swimmers being quick to identify those in distress
Garnered valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment
Trained new Lifeguards in optimal behaviors and recovery techniques
10/2019 to CurrentCashier/Customer Service RepresentativeDicks Sporting Goods | City, STATE,
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Educated customers on promotions to enhance sales.
Assisted customers by answering questions and fulfilling requests.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Worked closely with Store Manager to solve problems and handle customer concerns.
Offered advice and assistance to customers, paying attention to special needs or wants.
Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Expected in 05/2021Associate of Science | Health SciencesQueensborough Community College of The City University of New York, Oakland Gardens, NYGPA:
Expected in 05/2018Highschool Diploma | Rabun Gap Nacoochee School, Rabun Gap, GA, GPA:
College preparatory boarding school Located in the North Georgia Mountains. I graduated at the top 10 percent of my class.
Elected Captain of Varsity Swim Team 2015-2018
Graduated with 3.8 GPA
Member of Girl Up and The Diversity Club
Expected in | BiologyUniversity of Connecticut, Storrs, CTGPA:
I attended University of Connecticut for the 2018-2019 semester, I have since then moved back to New York.
Accomplishments
Bloodborne Pathogen Training- valid for 1 year
Asthma Inhaler Training- valid 2 years
Administering Emergency Oxygen-valid 2 years
Epinephrine Auto-Injector training- valid 2 years
Lifeguarding/First Aid/CPR/AED- valid 2 years
Waterfront Skills- valid 2 years
Completed.
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School Attended
Queensborough Community College of The City University of New York
